The Big Picture
Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended July 1, 2024, the company generated sales of more than $78.8 billion.
Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.
Sysco LABS’ engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.
Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.
The Opportunity
As a Tech Lead – Cloud Services (Azure D365), you will oversee the design, implementation, and management of the Microsoft Dynamics 365 infrastructure. You will lead a team of infrastructure engineers, ensuring high availability, performance, and security of the D365 environment. This role requires a deep understanding of cloud technologies, cloud infrastructure management, and a passion for guiding teams to success.
Responsibilities:
Leading the D365 infrastructure team, providing mentorship and guidance to team members
Designing and implementing scalable and secure infrastructure solutions for Dynamics 365 applications
Managing and optimizing cloud resources on cloud platforms to ensure both cost-efficiency and high performance
Collaborating with cross-functional teams to define infrastructure requirements and ensure alignment with business objectives
Collaborating with infrastructure engineers to guarantee high availability, optimal performance, and robust security of the D365 environment
Monitoring system performance and troubleshooting issues to maintain high availability and reliability
Developing and enforcing best practices for infrastructure management, security, and compliance
Preparing and maintaining documentation related to infrastructure setup, processes, and procedures
Requirements:
A Bachelor’s Degree in Computer Science or an equivalent field; An MSc or relevant postgraduate qualifications will be an added advantage
Over 7 years of experience in IT infrastructure management, including at least 5 years of working experience with the Azure cloud platform
Strong experience with Microsoft Dynamics 365 and its infrastructure requirements
Proficiency in cloud platforms, particularly Microsoft Azure
A solid understanding of networking, security, and database management
Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Dynamics 365 Fundamentals) are a plus
Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams and communicate technical concepts to non-technical stakeholders
Strong oral, written, and presentation abilities, and are able to convey risk to all levels of the business, from executives to operations and development teams
Benefits:
US dollar-linked compensation
Performance-based annual bonus
Performance rewards and recognition
Agile Benefits - special allowances for Health, Wellness & Academic purposes
Paid birthday leave
Team engagement allowance
Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
Overseas travel opportunities and exposure to client environments
Hybrid work arrangement
Sysco LABS is an Equal Opportunity Employer.
Skills Required
- Bachelor's Degree in Computer Science or an equivalent field
- Over 7 years of experience in IT infrastructure management
- At least 5 years with the Azure cloud platform
- Strong experience with Microsoft Dynamics 365
- Proficiency in cloud platforms, particularly Microsoft Azure
- Understanding of networking, security, and database management
- Relevant certifications in Azure or Dynamics 365 are a plus
- Strong communication and collaboration skills
Sysco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.
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Healthcare Strength — Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
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Retirement Support — A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
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Pay Growth & Progression — Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.
Sysco Insights
What We Do
Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
