You don't need to be an expert in Electric Vehicles yet - we will teach you the industry-specific protocols. What we are looking for is someone with a "technical detective" mindset: someone who can read logs, conduct tests with different vendors, and explain technical solutions to both colleagues and clients in plain English. If you enjoy deep-diving into technical logs, conducting integration tests with global vendors, and translating complex technical requirements into actionable business solutions, this role is for you.
Key Responsibilities
- System Integration & Onboarding: Perform tests to ensure third-party hardware (like
charging stations or payment terminals) works perfectly with our software; - Technical Troubleshooting: Analyse system logs and data to resolve complex issues
for colleagues, clients, and prospects; - Consultancy & Support: Serve as a technical consultant for the sales and product
teams, providing deep-dives into regulations, protocols, and feature implementations; - Subject Matter Expertise: Cultivate and maintain deep, specialised knowledge in
dedicated topics. Leverage this expertise to act as a strategic advisor for clients and
prospects, while collaborating closely with the product team to influence technical
development of our product; - Relationship Building: Build and maintain strong partnerships with hardware vendors,
payment terminal providers, and other industry stakeholders; - Documentation & Knowledge Sharing: Build a comprehensive internal knowledge
base and write technical documentation regarding product functionalities and partner
integrations; - AI & Innovation: Use AI tools to automate repetitive tasks and improve your day-to-day
workflow;
Required Skill Set
- Analytical Mindset: You enjoy "under the hood" work - looking at logs, data, and
technical processes to find solutions; - Technical Communication: Ability to explain complex technical concepts to non-
technical people (clients or business colleagues) and translating them into business
value; - Soft Communication Skills: Demonstrate emotional intelligence, active listening, and
the ability to build rapport with stakeholders, fostering positive working relationships and
constructive dialogue; - Consultative Approach: Ability to listen to a client’s needs and provide expert technical
advice in a professional, easy-to-understand manner; - High-Level Communication: Strong verbal and written skills for interacting with
prospects, partners, and internal management; - Project & Time Management: Ability to manage your own tasks and prioritise which
phase of a project needs your attention most; - Technical Writing: Comfortable writing clear documentation and guides;
- Curiosity: A strong desire to learn new technologies and research in-depth
functionalities independently.
The "Nice-to-Haves" (Advantages)
- Experience or interest in working with APIs or Communication Protocols;
- Previous experience with Log Analysis (e.g., AWS logs or similar);
- Experience with Payment Terminals or hardware-software integrations.
What We Offer
- Opportunity to join a fast-growing company on the path to become a global industry leader;
- Opportunity to work with amazing, highly experienced people;
- Flexible work hours;
- Bonus day-off to celebrate your birthday;
- 5 additional vacation days per year, after your first year with the company;
- Social events and awesome team buildings;
- Medical insurance for you and for your family, with great coverage;
- Monthly shared mobility allowance (covers Spark and GOeGO);
- EV week – you get a company electric car for yourself for a week every 1-2 months.
Skills Required
- Ability to explain complex technical concepts to non-technical people
- Strong verbal and written communication skills
- Experience with log analysis or communication protocols
- Analytical mindset for troubleshooting technical issues
- Ability to manage tasks and time effectively
What We Do
At AMPECO, we believe electric vehicles are a key component of a sustainable future. The switch to electric vehicles requires vast networks of charge points connected to cloud-based software solutions that ensure a seamless charging experience for EV drivers. As a global leader in EV charging management, AMPECO provides businesses with innovative software solutions that allow them to enter the EV charging market and capitalize on new business models. We accelerate positive change and transformation to clean technologies in the mobility and energy sector. AMPECO is a software company that offers a white-label and hardware-agnostic EV charging management platform bundled with white-label EV driver apps. We deliver a globally recognized product and high-quality services to companies who need to manage their EV charging infrastructure, processes, and efficient energy usage. Our cloud-based platform addresses specific EV charging challenges, especially in energy management. AMPECO's API seamlessly integrates with smart meters, building management systems, and renewable energy sources to maximize efficiency. It uses dynamic load management to support priority charging and demand-response events and efficiently distribute the available power to avoid costly grid upgrades. We offer solutions for various businesses that suit all EV charging market segments, including commercial, fleet, and residential. Whether your venture is an entering-the-market Charge Point Operator or Installer, an already established Energy Utility or Oil and Gas company, a scaled business that fully manages its own EV fleet or a Charging Equipment Manufacturer, we have covered you. AMPECO's team of e-mobility experts can help answer all your questions about EV Charging software solutions. Schedule a live demo with us https://bit.ly/3JOjkuJ and discover how our platform helps you: - Achieve operational excellence. - Monetize your network. - Future-proof your business
