Technical Instructional Designer

Reposted 2 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Software
The Role
The Technical Instructional Designer will architect and create scalable e-learning experiences for technical audiences, collaborating with SMEs and ensuring practical curriculum design and coding labs.
Summary Generated by Built In

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate—and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production—a concept we call “liquid software.”

We're looking for a Technical Instructional Designer who is as comfortable writing code as they are explaining it. In this role, you won't just manage a platform; you will build the labs, write the documentation, and lead the technical deep dives that empower developers to master the JFrog platform.

Role Overview

We are looking for a Technical Instructional Designer to architect, design, and engineer world-class, scalable learning experiences for technical audiences (Developers, DevOps, and Site Reliability Engineers). In this role, you will focus on content creation, storyboarding, docs-as-code learning paths, and building hands-on lab environments. You will partner with Subject Matter Experts to translate complex software concepts into frictionless, high-impact self-paced e-learning modules and instructional assets to enable our users to become independent and use the most out of our platform.

Key Responsibilities
  • Practical E-Learning & Curriculum Architecture: Drive the end-to-end design, storyboarding, and maintenance of the technical curriculum, interactive digital learning paths, and highly practical e-learning modules focused on hands-on application and skill retention.
  • Multi-Tiered Technical Content Engineering: Develop specialized instructional assets customized for different target audiences, demonstrating deep mastery across varying technical levels from foundational knowledge to advanced programming concepts, developer toolchains, and software engineering languages.
  • SME & Cross-Functional Collaboration: Partner closely with a diverse range of Subject Matter Experts—including Product Managers, Software Developers, Solutions Architects, and Professional Services Engineers—to ground instructional content in real-world customer use cases and industry best practices.
  • Hands-On Lab Infrastructure: Build, maintain, and QA automated sandbox environments, CLI-based exercises, and coding labs prior to release to ensure a flawless, self-guided learner experience.
  • Docs-as-Code Lifecycle: Establish and execute a modern documentation and content maintenance rhythm using Git, Markdown, and automated pipelines to keep training materials aligned with continuous software release cycles.

Requirements & Qualifications
  • Instructional Design Expertise: Proven experience designing structured technical training programs, utilizing modern ID methodologies (such as ADDIE, SAM, or backward design) for asynchronous or self-paced technical learners.
  • Technical Background: Strong familiarity with modern software development workflows, cloud technologies, or DevOps ecosystems (e.g., Docker, Kubernetes, CI/CD, APIs).
  • Tooling Proficiency: Direct, hands-on experience with modern industry-standard e-learning authoring tools (such as Articulate Storyline, Rise, Camtasia, etc.) alongside documentation tools like Markdown and Git version control.
  • Developer Lab Environments: Familiarity with environments used for interactive developer training, such as cloud sandboxes, VMs, or container-based lab platforms.
  • Analytical Skills: Ability to leverage post-course evaluation metrics, learner feedback, and usage data to continuously iterate on and optimize learning paths.

NOTE: We are located in Bangalore (Bellandur) and we follow a hybrid work model. Minimum 3 (fixed) days work from office is a mandatory.


Skills Required

  • Proven experience designing structured technical training programs
  • Strong familiarity with modern software development workflows
  • Direct, hands-on experience with e-learning authoring tools
  • Familiarity with environments for interactive developer training
  • Ability to leverage course evaluation metrics and feedback

JFrog Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JFrog and has not been reviewed or approved by JFrog.

  • Fair & Transparent Compensation Pay is considered competitive overall, with many indicating they feel paid fairly relative to their roles. Compensation sentiment appears to have improved recently.
  • Equity Value & Accessibility Equity grants and an employee stock purchase plan are commonly part of offers, adding meaningful value to total rewards. These components are highlighted alongside base pay as reasons packages are viewed favorably.
  • Healthcare Strength U.S. medical, dental, and vision coverage are characterized as comprehensive and high quality. Employer-verified listings reinforce strong core health coverage.

JFrog Insights

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The Company
HQ: Sunnyvale, California
1,603 Employees
Year Founded: 2008

What We Do

JFrog Ltd. (Nasdaq: FROG), is on a mission to create a world of software delivered without friction from developer to device. Driven by a “Liquid Software” vision, the JFrog Software Supply Chain Platform is a single system of record that powers organizations to build, manage, and distribute software quickly and securely, ensuring it is available, traceable, and tamper-proof. The integrated security features also help identify, protect, and remediate against threats and vulnerabilities. JFrog’s hybrid, universal, multi-cloud platform is available as both self-hosted and SaaS services across major cloud service providers. Millions of users and 7K+ customers worldwide, including a majority of the FORTUNE 100, depend on JFrog solutions to securely embrace digital transformation. Once you leap forward, you won’t go back!

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