Technical Inside Sales Representative

Posted Yesterday
Be an Early Applicant
4 Locations
In-Office
38-38 Hourly
Junior
Hardware • Other
The Role
Responsible for handling customer inquiries, processing orders, and delivering product information, while supporting sales efforts and managing inventory.
Summary Generated by Built In

About Bray International

Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.

The Technical Inside Sales/Customer Service Associate is responsible for delivering detailed product information, handling customer inquiries via phone, and processing orders efficiently. Additional responsibilities may be assigned by the Supervisor or Manager as needed.

Essential Job Functions and Responsibilities:

  • Respond to customer inquiries, provide quotes and take customer orders.
  • Order and source products.
  • Negotiate sales and purchases prices.
  • Proactively generate sales and promote company products.
  • Expedite backorders and work backlog management report daily.
  • Assist with pulling inventory and preparing shipments.
  • Assist with customer returns.
  • Troubleshoot customer concerns.

Qualifications and Core Competencies:

  • Preferred candidate resides in metro Minneapolis, St. Paul, Minnesota or Chicago IL and surrounding areas
  • Minimum 2 years of valve/flow control industry or a technical/mechanical background in a sales role.
  • Industrial valve experience highly preferred.
  • Working knowledge of Microsoft Office Suite, specifically in Outlook and Excel
  • Knowledge of supply chain systems preferred.
  • Strong attention to detail.
  • High School Diploma or GED required at minimum

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

 As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana.  This requirement applies regardless of state or local marijuana/cannabis laws.

Hourly Salary $38.00/HR plus a bonus opportunity.  Compensation depends on experience and is negotiable


Top Skills

Excel
Microsoft Office Suite
Outlook
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The Company
HQ: Houston, TX
1,010 Employees
Year Founded: 1986

What We Do

Wafer Swing Check Valves engineered for virtually unobstructed flow even in low pressure applications.

In 1986 Bray International, Inc. was founded with one objective in mind, to become our customer’s global flow control partner.

Bray’s worldwide offices and distribution networks have made us truly global. Offering a comprehensive line of innovative flow control solutions has made us an industry leader. And thanks to our unrelenting commitment to quality and customer service, clients around the world have made us their trusted partner.

After 30 years, our focus hasn't changed. Bray International, Inc. your global flow control partner.

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