Technical Implementation Specialist (FTC)

Posted 22 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Information Technology • Consulting
The Role
The Technical Implementation Specialist will manage product implementation, respond to customer inquiries, and enhance product features for a B2B SaaS platform.
Summary Generated by Built In

Circit is a fast-growing B2B SaaS company that is on a mission to make business verifiable in real- time. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders. Our current customer base includes big-four accountancy firms as well as global banks.

At Circit, we have a fantastic opportunity for an ambitious individual who is passionate about providing technical solutions, has strong attention to detail and is a strong collaborator. This role will suit a recently qualified individual who is looking to move into a growing technology company. We are looking for someone who has a background in accounting/finance who wants to pivot into technology, or someone with a technology background with an interest in accounting/finance.

You must be a motivated self-starter, who is looking to make a big impact.  This is a key position that will work across multiple Circit Teams. 


Requirements

As a Technical Implementation Specialist at Circit, you will work within the product team to help drive the success of our SaaS products.  You will assist in the implementation and support of some key technical components of our product as well as defining, designing, and delivering features that enhance the value and usability of our software.

Responsibilities:

  • Take ownership over the implementation and product support of a key technical area of our product; our Confirmation Request templates.
  • Research and understand customer requirements and configure the product to meet them.
  • Respond to customer issues related to your product area and manage the tracking, communication and resolution of the fixes needed. 
  • Prioritize issues and requests effectively and escalate/progress urgent items accordingly. 
  • Assist in translating customer needs and business goals into product features and specifications. 
  • Help in creating detailed feature specifications and documentation for development teams. 
  • Participate in product testing and quality assurance activities to ensure a high-quality product release. 
  • Proactively identify opportunities to streamline and improve our processes and procedures. 
  • Own key operational processes within the business and work to introduce automation wherever possible. 

Qualifications/Experience:

  • Bachelor’s degree in either computer science or accounting/finance
  • Excellent attention to detail required
  • Ability to problem solve and troubleshoot
  • Communication skills and ability to work with team members across the business
  •  

Bonus

  • Understanding of the financial audit process
  • Experience using JSON
  • Experience with Adobe acrobat

Benefits

This is an exciting opportunity for an all-rounder, highly motivated candidate to get involved at the ground level of a fast-growing company. We’re committed to making sure our employees are well-treated. If there’s something that’s important to you that’s not on the list, talk to us. 

  • Competitive salary
  • A small team with a friendly environment that promotes autonomy for you to self-manage your time; 
  • Remote working and flexible working hours; 
  • Great opportunity for career progression with hands on experience; 
  • Freedom of expression is encouraged. 


Top Skills

Adobe Acrobat
JSON
SaaS
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The Company
HQ: Dublin, Dublin
62 Employees
Year Founded: 2017

What We Do

Circit is a financial audit management platform that provides real-time visibility of audit confirmations as well as direct connections to banks, solicitors and fintech services. Circit has created a network of validated professional and financial services firms, all of which benefit from the highly secure software platform. Circit's founders have over 50 years experience across financial auditing, banking operations and software engineering. The company has been granted status as an Enterprise Ireland High-Potential Startup (HPSU) company and has been awarded government funding along with professional investors.

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