Job Description:
The Technical Implementation Architect’s (TIA) role is a critical component to the overall execution of the operations organization. The TIA is a cross functional, architectural resource primarily focused on ensuring the graceful transition between pre-sales solutions engineering and technical implementation teams.
Key Responsibilities and Essential Job Functions:
- Engage with Solutions Engineers on pre-sales designs to ensure designs have a valid path to implementation
- Participate in project kickoff calls to understand customer requirements and identify the necessary implementation engineers required
- Work with Product Managers and Product Design to become the Subject Matter Expert on Flexential product offering capabilities
- Create and present logical/physical diagrams and other engineering artifacts to support implementation of customer orders
- Engage with operational teams to ensure best practices to customer environments and projects
- Utilize technical credibility, leadership and interpersonal skills to build strong customer relationships
- Work alongside of the Sales team and Technical Account Manager to be a technical advisor and advocate for your assigned customer accounts.
- Post sales ownership of the overall solution design and technical implementation for your assigned projects
- Regularly take part in deep-dive design exercises.
- Subject Matter Expert for Networking and Interconnection, including Hyperscaler on-ramp, complex SDWAN and WAN connectivity for our customers and local networking
- Coordination with other Flexential teams and third-party partners.
- Position may be required to work weekends or nights to execute maintenance activities
- Occasional travel may be required.
- Perform other duties as required and assigned.
Required Qualifications:
- Bachelor’s degree in Information Technology or related field required or equivalent experience.
- 5+ years of relevant complex IT engineering experience in the areas of virtualization, networking, DR, storage, and compute technologies
- 4+ years experience with Zerto or other BC/DR technologies.
- 3+ years of industry relevant consulting or solutions engineering
- A demonstrated ability to present written and verbal solutions to a wide range of audiences - C-level through engineering.
- Presentation skills with a high degree of comfort speaking with internal and external executives, IT management, and technical teams
- A demonstrated ability to think strategically about business, products and technical challenges
- Experience designing, delivering, and presenting technical solutions using industry best practices
- Executive-level oral and written communication skills. Able to present to an audience of key executives and/or decision-makers clearly and engagingly
Preferred Qualifications:
- Experience with VMware NSX
- Experience with EMC, Netapp, Infinidat, Hitachi and/or Object Storage platforms a plus
- NSE, CCNA, CCNP, VCP, VCIX, or equivalent certifications
- ITIL Foundation
- Hyperscaler connectivity knowledge including AWS, Azure, Google
- Hyperscaler networking certifications.
Physical Requirements:
- Ability to sit for extended periods of time
- Walk or Stand for 15% of the time
- Moderate or advanced keyboard usage
- Lift 25 lbs.
- Travel 5% of the time
Base Pay Range:
- Annualized salary range offered for this position is estimated to be ($97,600 - $115,000). However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!
Benefits of working at Flexential:
• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.
EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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What We Do
Flexential empowers the IT journey of the nation’s most complex businesses by offering tailored hybrid IT solutions delivered via the FlexAnywhere™ platform of integrated colocation, cloud, connectivity, data protection, managed and professional services, with three million square feet of data center space in 19 highly connected markets. Our FlexAnywhere™ Solutions allow customers to solve their most complex hybrid IT infrastructure requirements, such as reliability and performance, agility and scalability, and interconnection, seamlessly connecting applications and users.
