Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!
Our Values
Best Life
We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.
Growth Mindset
We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.
One Team
From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.
INTRODUCTION:
As a Technical Implementation Analyst, you will support the onboarding of new customers, focusing on data migration and system configuration. You will act as a key technical contact during implementations, working closely with clients and internal teams to ensure smooth and accurate transitions onto our platform.
This role is well suited to someone who enjoys working with data, solving problems, and delivering a high-quality customer experience.
WHAT YOU'LL DO:
Act as a primary technical contact for clients during implementation and migration projects
Support end-to-end migration of membership and payment data from legacy systems to Stripe and internal platforms
Prepare, transform, and migrate customer data, including profiling, cleansing, and mapping
Validate and reconcile financial and subscription data to ensure accuracy and completeness
Collaborate with clients to define migration requirements, timelines, and deliverables
Configure and update customer accounts using internal tools and scripts
Conduct testing and validation to ensure successful data migration and system setup
Identify and resolve data issues, escalating where needed
Partner with Sales, Onboarding, and Customer Success teams to support smooth client transitions
Contribute to improving migration processes and best practices
Support broader data migrations (e.g. members, prospects, memberships)
Perform bulk data updates such as pricing or membership changes
Assist with data exports and transformations for operational needs
Support technical onboarding activities such as integrations or configurations
WHAT YOU'LL NEED:
2–4 years of experience in a client-facing or delivery role (e.g. SaaS implementation, onboarding, customer success, or data migration)
Experience working with data using spreadsheets (Excel or Google Sheets) and structured formats (CSV)
Familiarity with data preparation, validation, or system configuration processes
Strong problem-solving skills and ability to work through data-related challenges
Clear and professional communication skills when working with clients and internal stakeholders
Good organisational skills with the ability to manage multiple tasks and priorities
High attention to detail when working with customer data
Proactive mindset with the ability to take ownership of tasks
Experience with payment platforms such as Stripe
Exposure to data migration or system implementations
Basic knowledge of SQL or scripting
Experience in SaaS, fintech, or high-growth environments
WHAT’S IN IT FOR YOU:
Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
Monthly reimbursement for your preferred health scheme
EAP – we get you help when you need it. Period.
Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
And more! – so many benefits we couldn’t even fit them all here!
At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement.
ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com.
About ABC Fitness
ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com
#LI-REMOTE
Skills Required
- 2-4 years of experience in a client-facing or delivery role
- Experience working with data using spreadsheets and structured formats
- Familiarity with data preparation, validation, or system configuration processes
- Strong problem-solving skills and ability to work through data-related challenges
- Clear and professional communication skills
- Good organisational skills with the ability to manage multiple tasks
- High attention to detail when working with customer data
- Experience with payment platforms such as Stripe
- Exposure to data migration or system implementations
- Basic knowledge of SQL or scripting
- Experience in SaaS, fintech, or high-growth environments
What We Do
At ABC Fitness, we're passionate about fitness. We believe that everyone deserves the opportunity to be their best selves and live their best lives. Our technology solutions are designed to empower fitness businesses and individuals to achieve their goals, whether it's building a stronger community, streamlining operations, or providing personalized training experiences. We're committed to making fitness accessible and enjoyable for everyone. We believe fitness is a lifestyle for people of every age, every shape, every color, and every gender. From the inside out, we live our day-to-day life guided by our core values: One Team, Growth Mindset, and Best Life. These values shape our culture, the way we work, and how we interact with each other and our community. We believe in the power of teamwork, continuous learning, and fostering a supportive environment where everyone can thrive. If you rock your sneakers with confidence and believe in the extraordinary, you’re in the right place. As One Team, we collaborate and respect each other, fostering a sense of belonging and encouraging individual growth. With a Growth Mindset, we embrace challenges, strive for continuous improvement, and promote smart experiments. Through Best Life, we prioritize the well-being of our team and community, inspiring each other to be our best selves and live our best lives.
Why Work With Us
As One Team, we are committed to creating an inclusive and safe space and fostering an environment where every team member feels like they can bring their whole selves to work. We are dedicated to designing equitable experiences that inspire and activate our growth mindset, so everyone can learn and grow together.
Gallery
