Technical Expert - Network Operation & Monitoring

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Hiring Remotely in Madrid, Comunidad de Madrid
In-Office or Remote
Information Technology • Consulting
The Role
Company Description

Inetum es líder europeo en servicios digitales. El equipo de 28.000 consultores y expertos de Inetum se esfuerza cada día por lograr un impacto digital en las empresas, en las entidades del sector público y en la sociedad. Las soluciones de Inetum quieren contribuir al rendimiento y la innovación de sus clientes, así como al interés general. 

Presente en 19 países con una red de centros densa, Inetum colabora con los principales fabricantes de software para afrontar los retos de la transformación digital con proximidad y flexibilidad. 

Impulsada por su ambición de crecimiento y expansión, Inetum generó una cifra de negocio de 2.500 millones de euros en 2023. 

Job Description

The technical expert will join a team of IT professionals involved in the solution delivery and
maintenance activities performed by the Network Operations of and for the client.
The function will be integrated in the Operational Excellence – Network Operations
support teams, working closely with the local and global teams covering:
✓ Service with management of Systems, Database and Network
✓ Service to provide application maintenance and support
✓ Service with IPC Process Management
✓ Service with Project Management
✓ Service with QoS and Governance
The main activities addressed by the teams are:
✓ Service to support IT Infrastructure for Business and Development teams
✓ Technical expertise:
• Service to support production and IT Service delivery
• Service to support development & maintenance of Applications
These teams oversee the project life cycle, from studies to the final delivery and
solution maintenance.

As a monitoring platform administrator, the technical expert will join an existing technical team as a monitoring platform administrator and will require:
✓ Service to manage platform, maintenance and monitoring
✓ Service to perform data analyzes, trend assessment and troubleshooting, and work with
central teams in incident/problem resolution
✓ Service to document the platform changes
✓ Service with good troubleshooting expertise

Qualifications

✓ Significant expertise in managing monitoring platforms
and data analyses on network environment
✓ Expertise in Zabbix, NetScout, Grafana, Spectrum
Nice to Have:
✓ Expertise in Telecommunications, Computer Science or similar
✓ Expertise in network, security technologies and protocols
✓ Support in incident handling and problem solving
✓ Expertise in operation of large networks
✓ Significant technological expertise in networks and/or security are a plus. (CCNA/CCNP/Other)
✓ English environment is mandatory

Additional Information

The job will be performed remotely, but our client is located in Madrid and may occasionally require office presence.

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The Company
20,111 Employees

What We Do

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Top Employer Europe 2024

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