Liberate the World From Traditional Communication Systems!
Bicom Systems was founded in 2004 and has grown to become a leading global company, employing people worldwide. Our teams manufacture, distribute, and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and above all – Telecommunication Service Providers.
Currently, our clients are using our virtualization solution, SERVERware, and our PBX telecommunications solution, PBXware on tens of thousands of unique instances. Millions of end-users are using our VoIP phone and application solutions, Meeting, gloCOM GO, and gloCOM, and consuming tens of millions of daily calls and meetings. We achieve all that by creating close relationships with our partners and our whole ecosystem.
While we focus on satisfying the client's needs, we care about employees' well-being including personal career and knowledge path, life-work integration, and stress management. Our employees can and are working from home, all over the world. Join us and become part of the Bicom team while we liberate the world from traditional communication systems!
Your day looks like this:
- Implementation, installation, configuration, and testing of necessary software and hardware to existing and new clients;
- Training clients on purchased/leased software, to enable efficient use of software;
- Responsible for planning and executing various post-deployment projects, such as server reconfiguration and installation, various hardware and geographic software migrations, and similar projects;
- Holds training of existing programs/software and QA sessions;
- Ensuring proper implementation in production environments;
- Diagnosing and troubleshooting technical issues, including network configuration or setup of our software;
- Holds all other internal training of existing programs/software for new employees;
- Researching and identifying solutions to software and hardware issues.
Requirements:
- Strong interpersonal and communication skills;
- Ability to conduct longer training sessions with our clients;
- Proficiency in spoken and written English;
- Communicative, organised and able to multitask,
- Ability to provide step-by-step technical help, both written and verbal.
This is how you stand out:
- Basic knowledge of Linux and IP networks;
- Basic experience/understanding in hardware and servers;
- Experience and/or understanding of VoIP;
- Bachelor degree in IT;
- Certification in Linux, Cisco or similar.
All new employees will be going through an extensive onboarding process, which will provide them with an opportunity to learn about our products in detail and prepare them for working with our customers.
Find out more about us on Facebook, Linkedin, and www.bicomsystems.com/careers. We look forward to hearing from you!
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What We Do
Bicom Systems is an international software telecommunication company. Founded in 2004 and has grown to become a leading global company, employing over 160 people across the world. We have offices in Sarajevo, Tuzla, Zenica, London, Canada, France, and USA.
Our teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and above all – Telecommunication Service Providers.
At this moment our clients are using our virtualization solution, SERVERware, and our PBX telecommunications solution, PBXware on tens of thousands of unique instances. Millions of end-users are using our VoIP phone and application solutions, Meeting, gloCOM GO, and gloCOM, and consuming tens of millions of calls and meetings per day. We achieve all that by creating close relationships with our partners and the whole ecosystem we are in.
We are a multicultural community passionate about technology and committed to technological development and innovation.
We have a young, dynamic team of engineers that develop our own solutions, and we are proud of all the talents in our company!
We are liberating the world from traditional communication systems!
