Job Responsibilities
- Perform desktop, printing and related support.
- 1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues.
- Provide technical service to end users, troubleshooting issues related to laptops and printers
- Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc.
- Manage email messaging configurations and troubleshooting issues for Outlook.
- Provide installation, repair and preventive maintenance serivces on client's copiers
- On site troubleshooting on hardware and software solutions related to copiers
- Servicing of Servers,Windows PC,Macbook and Ipad
- Distribution of paper to copiers as required
- Ad hoc duties as assigned
Job Requirements
- Diploma / NITEC Qualification in Computing or similar
- Must be comfortable to be stationed in specific client's site for long period of time
- Main service provider to chinese client. Knowledge of basic Mandarin dialects is essential
- Good knowledge in software applications, preferably with networking proficiency
- Positive attitude and great customer service
- Independent and good team player
- Technical experience in the photocopier industry will be an added advantage
Skills Required
- Diploma / NITEC Qualification in Computing or similar
- Be comfortable being stationed at a specific client's site for long periods
- Knowledge of basic Mandarin dialects
- Good knowledge in software applications
- Networking proficiency (preferred)
- Positive attitude and strong customer service
- Ability to work independently and as part of a team
- Technical experience in the photocopier industry (added advantage)
What We Do
Leader in ICT Solutions and Services Adventus is a premier provider of Information and Communications Technology (ICT) and Cybersecurity solutions and services that helps organizations design, execute, secure and manage their ICT and Cybersecurity environments and operations reliably and efficiently. We believe strongly that the winners in a globalized and ultra-competitive marketplace of today are defined by how they are able to effectively leverage technology to create competitive advantages and introduce business innovations. Our strong network of technology partners, excellent domain expertise, impeccable managed services and differentiated value propositions create enormous values for organizations that far exceed their expectations.
