Technical Engagement Manager (RAPID)

Reposted 24 Days Ago
Be an Early Applicant
Taichung City, TWN
In-Office
Senior level
Hardware
The Role
Drive customer engagement and product penetration for reticle inspection solutions. Collaborate with marketing, engineering and sales to position products, resolve customer issues, mentor engineers, lead characterization and applications projects, and support sales strategies and execution.
Summary Generated by Built In

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Job Description/Preferred Qualifications

Co-work with BU and Service teams to execute PSA objectives.
Customer Engagement: Defines and executes customer specific product penetration, positioning, and market share strategies. Develops relationships with key customer technical buying influences and has a deep understanding of leading-edge photomask fabrication process and photomask related inspection/metrology technology.
Collaborates with the RAPID Marketing and Engineering teams to develop/position/deliverdifferentiated product value and resolve customer issues.
Has a strong understanding of the customer sales cycle and process. Jointly develops sales strategies in collaboration with account managers.  Knowledge and application of KLA sales processes (Value/People, SPIN, etc).
Able to mentor/coach/develop engineers and setup the goal which not only match business scope but also motivate team members.
Conducting in-depth characterization and feature improvement in collaboration with different functional teams (example Product market/Program/Systems/Algorithms)
Leading large Apps projects including negotiating for resources, e.g. characterization, beta testing, and gap analysis

Minimum Qualifications

Strong background in semiconductor process technology, experienced knowledge of semi-conductor lithography process, and photomask (reticle) fabrication process
Master degree in Engineering/Science background.
4-5 years of experience in mask pattern inspection field, manufacturing or equivalent combination of education and experience in process or applications engineering.
Good presentation and proficient in project management skill.
Able to work under stress, full of energy to own the team and able to confront multi-level challenges.
Deal with things proactively with accountability and insightfulness.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Skills Required

  • Strong background in semiconductor process technology
  • Experienced knowledge of semiconductor lithography process and photomask (reticle) fabrication process
  • Master's degree in Engineering or Science
  • 4-5 years' experience in mask pattern inspection field, manufacturing, or equivalent in process/applications engineering
  • Good presentation skills
  • Proficient in project management
  • Ability to mentor, coach, and develop engineers
  • Knowledge and application of KLA sales processes (Value/People, SPIN)
  • Ability to work under stress, take ownership, and handle multi-level challenges

KLA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.

  • Retirement Support U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
  • Equity Value & Accessibility A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
  • Strong & Reliable Incentives A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.

KLA Insights

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The Company
HQ: Milpitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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