The Role
Perform quality control reviews of customer-facing and internal cybersecurity deliverables, enforcing templates and brand guidelines, completing QC checklists, logging risks/issues, and storing reviewed documents within the Quality Management System.
Summary Generated by Built In
About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
Coalfire is looking for a Technical Editor that is highly skilled at reviewing and providing corrective feedback on customer-facing documentation. This is a great opportunity to work as a part of the Quality team and make an impact while contributing to the overall success of client projects. The Technical Editor reports to the Manager, Quality Assurance (QA) and is responsible for performing quality reviews of Coalfire’s deliverables within the Quality Management System (QMS) scope.
What You'll Do
- Provide quality control (QC) reviews of customer-facing and internal documents with specific focus on consistency, clarity, and conciseness for at least two verticals
- Ensure that deliverable content follows standard templates, conforms to Coalfire brand guidelines, and is in accordance with Coalfire policies, processes, and guidance
- Enforce consistent use of templates
- Complete QC checks for each client-facing document reviewed
- Identify and log risks and issues for analysis
- Properly store records of work and revisions, including the reviewed document, checklist, and template.
What You'll Bring
- 0-2 years’ experience in technical writing or technical editing of documentation and reports
- Detail oriented
- Bachelor's degree or relevant experience
- Ability to positively and effectively develop business relationships with a variety of personalities and individuals
- Ability to formulate sound decisions using available information
- Ability to work independently and prioritize numerous activities while meeting customer deadlines
Bonus Points
- Experience with or knowledge of FedRAMP, SOC, ISO, HIPAA preferred, but not required.
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at [email protected].
Skills Required
- 0-2 years experience in technical writing or technical editing of documentation and reports
- Provide quality control reviews of customer-facing and internal documents for at least two verticals
- Ensure deliverable content follows standard templates, Coalfire brand guidelines, policies, and processes
- Complete QC checks for each client-facing document reviewed and properly store records of work and revisions
- Identify and log risks and issues for analysis
- Detail oriented
- Bachelor's degree or relevant experience
- Ability to develop business relationships with a variety of personalities
- Ability to formulate sound decisions using available information
- Ability to work independently and prioritize numerous activities while meeting customer deadlines
- Experience with or knowledge of FedRAMP, SOC, ISO, HIPAA
Coalfire Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coalfire and has not been reviewed or approved by Coalfire.
-
Leave & Time Off Breadth — Flexible paid time off and paid parental leave are prominently offered, with remote/WFH support enabling time away when workload allows.
-
Healthcare Strength — Comprehensive medical, dental, vision, wellness resources, and an EAP are part of the core package. Carrier coverage and plan options are regularly highlighted across employer materials.
-
Retirement Support — A company‑matched 401(k) is included alongside other financial and development perks. This retirement benefit is consistently featured across benefits overviews.
Coalfire Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Coalfire is the cybersecurity advisor that helps private and public sector organizations avert threats, close gaps, and effectively manage risk. By providing independent and tailored advice, assessments, technical testing, and cyber engineering services, we help clients develop scalable programs that improve their security posture, achieve their business objectives, and fuel their continued success. Coalfire has been a cybersecurity thought leader for more than 20 years and has offices throughout the United States and Europe.
