Technical Editor, Brand & Editorial Team

Posted Yesterday
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Baltimore, MD
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Ciena is a networking systems, services, and software company.
The Role
The Technical Editor will support content marketing efforts by editing and providing guidance on B2B marketing content, ensuring high quality and adherence to brand guidelines. Responsibilities include reviewing marketing assets, collaborating with teams, creating templates, and managing multiple projects using content operations platforms.
Summary Generated by Built In

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

What will you do at Ciena?

As part of Ciena’s Brand and Editorial Team, the Technical Editor supports our content marketing efforts by providing editorial support and guidance to ensure the creation of high-quality B2B marketing content that adheres to our brand guidelines. This individual is tasked with editing both long-form and short-form marketing content across various formats, including data sheets, white papers, brochures, articles, web pages, emails, videos, presentations, banner ads, and digital and physical assets for events.

Working closely with our subject matter experts and copywriters, the Technical Editor provides feedback and consultation to enhance and improve our content, while also building consensus across key stakeholder groups regarding asset topics, formats, and direction. This person has exceptional writing and editing skills, is detail-oriented and self-sufficient, drives collaboration, and thrives in a fast-paced environment where they are required to manage multiple content and editing projects simultaneously.

Responsibilities:

  • Review and edit marketing assets to enhance quality, clarity, consistency, and flow
  • Correct spelling and grammar within marketing assets and ensure adherence to Ciena’s editorial style and brand guidelines
  • Work with brand, legal, portfolio, and other digital teams to ensure marketing assets meet internal standards for publishing
  • Provide content authors with recommendations on organization, clarity, and tone
  • Create templates and guides to help writers produce marketing assets and their content components
  • Stay current on new developments in technical writing, editing, publishing, and AI
  • Manage tasks and information flow using our content operations platform Optimizely and ensure on-time completion of assets
  • Engage freelancers for editorial support as needed

Required experience:

  • Bachelor’s degree in English, Communications, Writing, or a related field
  • 8+ years of professional experience in editing and writing (preferably in technical fields such as Networking/Telecommunications, Information Technology, Cybersecurity, Engineering)
  • Excellent written and verbal communication/presentation skills
  • High attention to detail, quality assurance, and brand governance
  • Strong understanding of marketing content, from high-level brand messages to product/solution-oriented communications
  • Familiarity with multiple style manuals; capable of developing and refining in-house style
  • Excellent communicator and collaborator who can achieve consensus among cross-functional global teams
  • Strong organizational skills and ability to handle multiple tasks with tight deadlines at the same time
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint, and content operations platforms

Compensation and Benefits 


The annual pay range for this position in the US is $89, 900 - $143, 500 USD.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

 

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.


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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

The Company
HQ: Hanover, MD
9,561 Employees
Hybrid Workplace
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.

For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.



Corporate/Brand Values:

• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People

We're the perfect size for you to make an impact. W

Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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