Everforth ECS is seeking a Technical Documentation & Data Developer to work onsite at the USPS Maintenance and Technical Support Service Center (MTSC) in Norman, OK. This exciting role researches, develops, publishes, and maintains digital technical documentation libraries that outline maintenance processes and procedures, as well as machine, equipment and electro-mechanical assemblies, subassemblies, and component-level configuration information. This role also troubleshoots workflows for industrial/commercial mail processing and automation equipment, to include desktop or on-location verification and on-equipment validation tasks with little to no support.
Job Responsibilities
- Utilize engineering and OEM source documentation to research, develop, publish, and maintain Technical Documentation
- Develop, draft, outline and document maintenance procedures, assembly, subassembly, and component-level configuration information
- Troubleshoot workflows for Industrial/Commercial Mail Processing Equipment to include desktop or on-location verification and on-equipment validation tasks with little to no support from Subject Matter Expert(s).
- Identify contractual noncompliance issues, informational inaccuracies, and documentation inconsistencies in Maintenance Documentation Deliverables such as technical and engineering source data and takes corrective action(s) via detailed correspondence for submittal to Customer’s Program Office.
- Work as a member of a team that researches, develops, publishs, and maintains digital Technical Documentation, while adhering to prescribed schedules and budgets accordingly.
- Travels within the United States up to 25% of the time to support or perform maintenance documentation related tasks and technical information collection.
Note: To be considered candidates must be able to obtain a USPS Public Trust background clearance. This requires US Citizenship or Permanent Resident Status (Green Card), and the ability to pass an in-depth background check.
Preferred Qualifications- Requiring little to no supervision, performs all TDD II job description duties.
- Must be able to obtain Public Trust Clearance.
- Familiar with System Engineering or Engineering Lifecycle Management.
- Proficient with MS Office or other productivity software suites.
- Working knowledge of technical and/or engineering documentation development to include having a baseline level of writing proficiency or ability to apply stylistic writing requirements based on a set of guidelines.
- Possess technical training/education and general working level knowledge of industrial equipment systems (mechanical, electrical, electromechanical, software, and machine communications).
- Requires an associate degree in area of specialty. Will consider a combination of education, technical / military training, professional certifications, and work experience.
- 2-4 years of experience in the field or in a related area
Skills Required
- Ability to obtain USPS Public Trust background clearance (requires US Citizenship or Permanent Resident Status and pass background check)
- 2-4 years of experience in the field or a related area
- Associate degree in area of specialty or combination of education, technical/military training, certifications, and work experience
- Familiarity with Systems Engineering or Engineering Lifecycle Management
- Proficiency with MS Office or other productivity software suites
- Working knowledge of technical/engineering documentation development and baseline writing proficiency
- Technical training/education and working knowledge of industrial equipment systems (mechanical, electrical, electromechanical, software, machine communications)
- Ability to work with little to no supervision and perform TDD II level duties
ECS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.
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Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
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Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
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Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.
ECS Insights
What We Do
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.
