The Role
Leads delivery of AI and technology projects and programs, ensuring quality, timely execution, financial control, and client satisfaction. Manages client relationships and escalations, oversees budgets and forecasts, develops service-line talent, supports sales, and improves delivery models. The role also provides strategic guidance on cloud-native architecture, AI, generative AI, DevOps, infrastructure as code, agile delivery, and digital product lifecycles.
Summary Generated by Built In
Allata is a global consulting and technology services firm founded in 2016, with 350+ employees across the US, India, and Argentina. We partner with some of the world's largest enterprises to move AI from idea to production — building intelligent agents, data foundations, and governance frameworks that scale.
Our teams work at the intersection of strategy, engineering, data, and design, helping clients modernize their technology, unlock data value, and create meaningful digital experiences. At Allata, you'll join an agile, cross-functional team that works closely alongside clients — making a real impact and building lasting partnerships.
Allata is seeking a Director to lead the delivery of critical projects and programs within the AI & Technology Service Line. You will ensure high-quality, on-time delivery, strong financial control, and an outstanding client experience while acting as the delivery escalation point. Collaborating closely with Sales Executives and Client Partners, you will develop talent, optimize delivery models at scale, and drive measurable outcomes.
Role & Responsibilities:
- Plan and estimate projects; define methods and lead operational execution across the portfolio.
- Manage client relationships and expectations; act as escalation point for delivery issues.
- Oversee project financials: budgeting, forecasting, and performance analysis.
- Develop and manage Service Line teams (onboarding, feedback, growth, performance).
- Partner with Sales Executives/Client Partners to align offerings, support sales, and ensure client satisfaction.
Hard Skills - Must have:
- Experience leading client delivery teams, building successful client relationships, growing new client opportunities, and delivering on promises.
- Proven ability to manage and enhance quality and margin within client accounts.
- Skilled in breaking down complex business problems and guiding a team to resolve them.
- Proficiency in working with agile delivery models.
- Deep familiarity with Cloud Native environments in at least one of the major hyper-scalers (AWS, Azure, GCP).
- Strategic mastery of modern software development patterns and tools, including experience with containers, serverless, and integration frameworks (eventing, messaging, streaming, Azure Service Bus).
- Strong experience in machine learning and artificial intelligence, including the design and application of Generative AI, Retrieval Augmented Generation (RAG), and related frameworks.
- Proven practice in DevOps and Infrastructure as Code within the Microsoft ecosystem (Azure DevOps, GitHub Actions, Bicep/Terraform).
- Comprehensive knowledge of the digital product management lifecycle, from conception to operation and continuous evolution.
Soft Skills / Business Specific Skills:
- Ability to effectively communicate and collaborate with internal and external teams.
- Proven track record operating in global and virtual environments, working remotely with colleagues across different geographies and cultures.
- Ability to influence clients and teams to the preferred outcome.
- Self-starter skilled in developing structure in ambiguous environments.
- Strategic thinking and problem-solving skills.
- Aptitude for developing company processes, recruit new talent, and develop new strategic business service offerings.
- Willingness to perform multiple roles in a fast-moving, customer-oriented environment.
At Allata, we value differences.
Allata is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Allata makes employment decisions without regard to race, color, creed, religion, age, ancestry, national origin, veteran status, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability or any other legally protected category.
This policy applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- Experience leading client delivery teams and building successful client relationships
- Experience growing new client opportunities and delivering on commitments
- Ability to improve quality and margin within client accounts
- Ability to break down complex business problems and guide teams toward solutions
- Proficiency with agile delivery models
- Deep familiarity with cloud-native environments in AWS, Azure, or GCP
- Experience with containers, serverless architectures, and integration frameworks including eventing, messaging, streaming, or Azure Service Bus
- Strong experience in machine learning and artificial intelligence, including generative AI and retrieval augmented generation frameworks
- Experience with DevOps and infrastructure as code using Azure DevOps, GitHub Actions, Bicep, or Terraform
- Comprehensive knowledge of the digital product management lifecycle
- Effective communication and collaboration with internal and external teams
- Experience operating in global and virtual environments across geographies and cultures
- Ability to influence clients and teams toward preferred outcomes
- Ability to develop structure in ambiguous environments
- Strategic thinking and problem-solving skills
- Ability to develop company processes, recruit talent, and create strategic service offerings
- Willingness to perform multiple roles in a fast-moving, customer-oriented environment
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Allata (pronounced a-ley-ta) is a strategy, architecture and enterprise-level application development company focused on helping clients enhance or scale business opportunities, create efficiencies and automate processes through custom technologies. We are building a different kind of firm – focused on doing exciting, transformational work for great clients and bringing caring and dedicated people to make our clients goals a reality. Our vision is to build an energized group of talented professionals that can stand strong on their own but work better as a networked team. We enable business agility at the intersection of people, process, and technology. We provide solutions and expert services to assist businesses to become more nimble, transformative, and disruptive in their respective industries. We define vision, strategy, and value creation models for shaping strategic product designs, managing, and transforming enterprise delivery. Just as strongly as we care about our clients, we feel that it is important to give back to the community and non-profits that we are passionate about. Every month, Allata donates 2% of our net income to a charitable cause our team believes in. We live by our mantra: Family comes first, clients are king, we take great care of our people.
