Role & Responsibilities:
- Plan and estimate projects; define methods and lead operational execution across the portfolio.
- Manage client relationships and expectations; act as escalation point for delivery issues.
- Oversee project financials: budgeting, forecasting, and performance analysis.
- Develop and manage Service Line teams (onboarding, feedback, growth, performance).
- Partner with Sales Executives/Client Partners to align offerings, support sales, and ensure client satisfaction.
Hard Skills - Must have:
- Experience leading client delivery teams, building successful client relationships, growing new client opportunities, and delivering on promises.
- Proven ability to manage and enhance quality and margin within client accounts.
- Skilled in breaking down complex business problems and guiding a team to resolve them.
- Proficiency in working with agile delivery models.
- Deep familiarity with Cloud Native environments in at least one of the major hyper-scalers (AWS, Azure, GCP).
- Strategic mastery of modern software development patterns and tools, including experience with containers, serverless, and integration frameworks (eventing, messaging, streaming, Azure Service Bus).
- Strong experience in machine learning and artificial intelligence, including the design and application of Generative AI, Retrieval Augmented Generation (RAG), and related frameworks.
- Proven practice in DevOps and Infrastructure as Code within the Microsoft ecosystem (Azure DevOps, GitHub Actions, Bicep/Terraform).
- Comprehensive knowledge of the digital product management lifecycle, from conception to operation and continuous evolution.
Soft Skills / Business Specific Skills:
- Ability to effectively communicate and collaborate with internal and external teams.
- Proven track record operating in global and virtual environments, working remotely with colleagues across different geographies and cultures.
- Ability to influence clients and teams to the preferred outcome.
- Self-starter skilled in developing structure in ambiguous environments.
- Strategic thinking and problem-solving skills.
- Aptitude for developing company processes, recruit new talent, and develop new strategic business service offerings.
- Willingness to perform multiple roles in a fast-moving, customer-oriented environment.
Top Skills
What We Do
Allata (pronounced a-ley-ta) is a strategy, architecture and enterprise-level application development company focused on helping clients enhance or scale business opportunities, create efficiencies and automate processes through custom technologies.
We are building a different kind of firm – focused on doing exciting, transformational work for great clients and bringing caring and dedicated people to make our clients goals a reality. Our vision is to build an energized group of talented professionals that can stand strong on their own but work better as a networked team.
We enable business agility at the intersection of people, process, and technology. We provide solutions and expert services to assist businesses to become more nimble, transformative, and disruptive in their respective industries. We define vision, strategy, and value creation models for shaping strategic product designs, managing, and transforming enterprise delivery.
Just as strongly as we care about our clients, we feel that it is important to give back to the community and non-profits that we are passionate about. Every month, Allata donates 2% of our net income to a charitable cause our team believes in.
We live by our mantra:
Family comes first, clients are king, we take great care of our people.
