Technical Digital Producer

Company:Mercer

Description:

We are seeking a talented individual to join our Product & Customer Engagement team at Mercer Super. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Technical Digital Producer

As a Technical Digital Producer, you will help deliver and maintain member and public-facing digital content platforms, including the Mercer Super website, Member Portal and Adviser Portal in Adobe Experience Manager (AEM). You will work across digital production, technical coordination and stakeholder engagement to support scalable, maintainable solutions that align with platform capability, governance, accessibility and performance.

This is a 12-month fixed term contract

We will count on you to:

• Translate business requirements into practical implementation guidance for developers and platform owners
• Assess technical solutions and recommend approaches that maximise AEM functionality, reuse and maintainability
• Build, update and maintain pages, components and content in AEM in line with digital best practices and governance requirements
• Support front-end troubleshooting, quality assurance and defect resolution before release to production
• Collaborate with marketing, product, technology and vendor teams to deliver digital initiatives and resolve issues
• Help identify opportunities to extend digital capability through AEM forms, workflows, component frameworks and Adobe and martech integrations

What you need to have:

• Demonstrated experience in digital production, web content management or related digital delivery roles
• Experience working with content management systems, ideally Adobe Experience Manager (AEM)
• Proven ability to work across marketing, product and technology teams to deliver digital projects
• Sound understanding of front-end technologies and the ability to assess scalable, maintainable digital solutions

What makes you stand out:

• Experience with Adobe tools and martech platforms such as Adobe Target and Salesforce
• Working knowledge of Angular, React, headless architecture or front-end languages
• Experience in agile ways of working

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.