Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Technical Delivery Lead Analyst - Remote is a delivery oriented role that supports technology initiatives by aligning resource demand, vendor support, and financial demand and capacity planning support aligned to active and planned technology projects. This role requires a strong understanding of technology delivery models, role types, and delivery needs in order to ensure the right resources are sourced, onboarded, and supported effectively. The role partners closely with technology leaders, delivery teams, vendors, finance, and sales partners to manage resource demand, oversee onboarding and technical setup, support vendor operations, and provide staffing and demand insights that enable delivery execution and payer technology growth.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Technology Delivery & Project Support
- Support technology delivery initiatives by aligning staffing and vendor resources to approved technology projects and roadmaps
- Understand the nuances of technology roles and delivery team compositions required across engineering, data, platform, and integration efforts
- Partner with technology and delivery leaders to ensure projects are resourced appropriately to meet execution needs
- Resource Demand & Onboarding Management
- Manage technology resource demand across projects, including contractors, consultants, and vendor provided resources
- Coordinate end to end onboarding activities, including system access, technical setup, and readiness for deployment
- Support hiring managers through interview and selection processes to ensure alignment between role requirements and candidate capabilities
- Track resource start dates, end dates, extensions, and potential redeployment opportunities
- Vendor & Stakeholder Management
- Serve as an operational point of contact for strategic vendor partners supporting payer technology initiatives
- Coordinate vendor onboarding, resource setup, and ongoing operational alignment
- Maintain relationships with internal and external stakeholders involved in technology staffing and delivery support
- Financial & Demand Management Support
- Provide ongoing visibility into technology staffing demand, vendor utilization, and capacity needs
- Track and support analysis of vendor and contractor spend, burn trends, and staffing mix
- Partner with finance and delivery leadership to support demand planning and cost awareness aligned to growth objectives
- Go to Market, RFI & RFP Support
- Support Payer Technology growth initiatives by contributing technology staffing and capacity inputs to go to market planning
- Provide resource mix assumptions, role models, and vendor considerations in support of RFI and RFP responses
- Partner with sales and delivery leaders to ensure proposed technology staffing approaches are feasible, governed, and scalable
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 2+ years of experience supporting delivery, resource management, vendor operations, or consulting delivery environments
- 1+ years of experience coordinating onboarding, vendor interactions, or cross functional operational processes
- In-depth understanding of common technology roles, delivery team structures, and sourcing models
- Proven solid organizational, communication, and analytical skills
Preferred Qualifications:
- Experience supporting technology staffing or vendor management functions
- Experience supporting financial or demand analysis related to staffing and delivery
- Exposure to onboarding, vendor management, or enterprise delivery systems
- Familiarity with technology delivery environments, cloud platforms, or regulated operating models
Work Environment & Values
- Collaborative, fast paced environment supporting payer technology delivery and growth
- Commitment to diversity, equity, and inclusion
- Opportunities for professional growth within Optum and UnitedHealth Group
- Focus on enabling impact through disciplined delivery support and well governed technology operations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 2+ years of experience supporting delivery, resource management, vendor operations, or consulting delivery environments
- 1+ years of experience coordinating onboarding, vendor interactions, or cross functional operational processes
- In-depth understanding of common technology roles, delivery team structures, and sourcing models
- Proven organizational, communication, and analytical skills
- Experience supporting technology staffing or vendor management functions
- Experience supporting financial or demand analysis related to staffing and delivery
- Exposure to onboarding, vendor management, or enterprise delivery systems
- Familiarity with technology delivery environments, cloud platforms, or regulated operating models
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.