Technical Data Specialist

ROSENBAUER STATEMENT

At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable.  As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.  If you have what it takes and want to be part of our always growing Rosenbauer family, we want to hear from you!

POSITION SUMMARY

The Technical Data Specialist will serve as the primary technical gatekeeper between the sales phase and the manufacturing process. They will ensure the integrity of custom truck builds by conducting rigorous technical audits, validating pricing accuracy, and resolving complex configuration conflicts. By acting as the bridge between internal engineering teams and the dealer network, this individual ensures that every specification is "production-ready" before it hits the factory floor.

ESSENTIAL FUNCTIONS

All employees are required to support Rosenbauer’s Mission, Vision, and Values.  The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer. 

1. Collaborate closely with internal teams and dealer networks to develop precise, "clean" technical specifications for custom truck builds.
2. Review and validate pricing structures for 100% accuracy before final submission.
3. Conduct thorough technical audits (scrubs) of all specifications, identifying and resolving configuration conflicts or errors.
4. Author and distribute formal change orders, ensuring all modifications are documented and tracked throughout the pre-production phase.
5. Manage a strategic feedback loop with the pre-sales team to identify recurring issues found during the scrub process and implement long-term preventive solutions.
6. Lead the migration of technical data by converting Quote Writer files into specialized Excel formats to support downstream manufacturing, engineering, and procurement departments.
7. Act as the primary support for the Quote Writer team, providing troubleshooting and guidance when complex issues arise during the scrub process.
8. Serve as the central point of contact for dealers regarding specification updates, ensuring clear communication and professional conflict resolution.
9. Perform additional duties as required by management to support evolving business needs and project deadlines.

QualificationsKNOWLEDGE, SKILLS, AND ABILITIES (KSA’s): The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the job.

K

Knowledge, Education, and/or Experience:

• High school diploma required.
• Associate’s degree in business administration or communication preferred.
• 2+ years of sales or customer service experience required.
• 2+ years of administrative support experience preferred.
• Manufacturing experience preferred.

S

Skills:

Language:

• Able to find, read, and interpret relevant business periodicals, professional journals, technical procedures, or governmental regulations.
• Able to write reports and business correspondence in a professional manner.
• Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Able to follow written and verbal directions and communicate new information that could affect project trajectories.

Math:

• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Computer:

• Proficient in Microsoft Excel, especially related to formulas and equations related to sales.
• Able to perform intermediate PC functions in Microsoft Office Suite and Quote Writer.

A

Abilities:

• Able to deal with problems involving a variety of variables in non-standard situations.
• Strong attention to detail.
• Able to read and understand specs.
• Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
• Able to prioritize work and to multitask while adhering to deadlines.
• Able to work with minimal supervision in a team environment.
• Able to understand and follow all safety policies to promote a safe working environment for all.

OTHER QUALIFICATIONS

CHECK IF APPLIES

Give Examples as Necessary

Driving- license

x

May need to travel off site for tradeshows, meetings, or company related events.

Driving- Own Vehicle

x

May need to travel off site for tradeshows, meetings, or company related events.

Hours of work- Ability to work evenings and/or weekends occasionally

x

As needed to meet the needs of the department.

Travel- Local

x

May need to travel off site for tradeshows, meetings, or company related events.

Travel- Overnight

x

May need to travel off site for tradeshows, meetings, or company related events.

Travel- Prolonged Periods

x

May need to travel off site for tradeshows, meetings, or company related events.

Qualifications- Other

 

EOE, including disability/veterans.