Your Title: Technical Customer Support
Job Location: Portsmouth, NH- in office
Our Department: B2W
Pay Rate: $26/hour
Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently?
What You Will Do
You will support a variety of end-users to ensure that they are working efficiently and that their technical needs are met. You'll provide world-class customer service and work with a cohesive team.
- Support end users with desktop support and deployment of hardware and software
- Display a high-level of customer service and professionalism
- Resolve issues individually or in conjunction with other staff and resources in a timely and effective manner
- Demonstrate and utilize excellent troubleshooting skills
What Skills & Experience You Should Bring
- 2+ years of related experience.
- Skills to set up, operate, and troubleshoot a wide variety of equipment and systems.
- Experience with Windows, macOS, mobile devices, tablets, etc
- Basic network troubleshooting experience
- Experience with Google Workspace is a plus
About Your Location
The Team works in the office in downtown Portsmouth on Chestnut St, just across from the Music Hall. Working together in the office allows the team to operate at optimum efficiency and collaboration.
About Our B2W Division
B2W is a Trimble software company focused on Unified estimating, operations and equipment maintenance software for heavy construction. Offering World-class support so our customers can experience fast, reliable access to industry experts and on-demand resources.
- B2W website
- Customer Testimonials
Trimble's Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Trimble's Privacy Policy
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Hiring Range:
19.42
24.26
Bonus Eligible?
No
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact
What We Do
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation. For more information about Trimble (NASDAQ:TRMB), visit: www.trimble.com.
Trimble products are used in over 141 countries around the world. Employees in more than 30 countries, coupled with a highly capable network of dealers and distribution partners serve and support customers worldwide. As the market leader in most of our businesses, we offer a compelling value proposition to our customers based on productivity, return on investment and environmental stewardship. Come position yourself with an innovative industry leader and position yourself for success.
