The Role
Provide technical customer support through voice channels, troubleshoot Windows, networking, and internet issues, resolve customer queries, document interactions in CRM or ticketing tools, and deliver effective solutions while working rotational shifts.
Summary Generated by Built In
? Hiring Alert | Technical Customer Support Executive ?
? Location: Gurgaon
? Role: Technical Customer Support Executive
? Experience: Minimum 6 Months
? CTC Offered: Up to ₹4 LPA CTC
? Working Days: 5 Days
We are looking for candidates with hands-on experience in Technical Customer Support and excellent troubleshooting skills.
Requirements
• Minimum 6 months of Technical Customer Support experience
• Strong technical troubleshooting skills
• Excellent English communication skills
• Experience handling customer queries via voice process
• Basic knowledge of Windows OS, networking, and internet troubleshooting
• Familiarity with CRM/Ticketing tools
• Good problem-solving and analytical skills
• Ability to work in rotational shifts
Skills Required
- Minimum 6 months of technical customer support experience
- Strong technical troubleshooting skills
- Excellent English communication skills
- Experience handling customer queries through voice processes
- Basic knowledge of Windows OS, networking, and internet troubleshooting
- Familiarity with CRM or ticketing tools
- Good problem-solving and analytical skills
- Ability to work rotational shifts
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The Company
What We Do
Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.
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