Technical Coordinator

Posted 15 Days Ago
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Memphis, TN, USA
In-Office
Senior level
Food
The Role
Owns department mechanical and electrical equipment, including PLC programming, troubleshooting, preventive maintenance, reliability improvement, and root-cause analysis. Coordinates contractors, work orders, projects, permits, SOPs, and maintenance planning. Trains technicians, supports operational excellence and continuous improvement, participates in hiring, and provides off-shift support. Requires extensive machine-control experience, Rockwell PLC expertise, mechanical and electrical systems knowledge, leadership skills, and flexibility for rotating shifts, overtime, weekends, and holidays.
Summary Generated by Built In

  • Owns all mechanical and electrical equipment in the department.
  • Write, implement, and troubleshoot PLC code on new and existing equipment.
  • Provides project input and collaboration with Engineering Department.
  • Drives out losses (failures and breakdowns) within equipment and department.
  • Develops preventative maintenance (PM) tasks for all mechanical and electrical equipment.
  • Participates and coach others to maintain power and controls equipment.
  • Understand and model Operational Excellence and HPO systems and tools.
  • Responsible for driving mechanical, electrical and instrumentation issues to root cause.
  • Strives to develop a zero-loss and continuous improvement culture.
  • Actively communicates changes to equipment and processes to others in the Plant.
  • Work closely with the Planning & Scheduling Coordinator to develop scope of work for all maintenance and project work in the department.
  • Develop and maintain Standard Operating Procedures and ensure they are followed.
  • Understands all department unit operations and can explain form and function.
  • Effectively coordinate sub-contractors performing technical work.
  • Take ownership of Plant processes that promote equipment reliability.
  • Interview prospective candidates and participate in the selection process.
  • Understand all input and outputs to the process.
  • Uses failure and breakdown data to develop focus of work and action plans.
  • Trains shift technicians on operational and maintenance skills.
  • Sign permits for hot work, line break, and confined space entry.
  • Provides key functional expertise training (gearbox, lubrication, etc.).
  • Trains technicians on proper equipment maintenance utilizing AM / PM Pillar Tools.
  • Owns a Safety or Quality Key Element and PM Pillar DMS.
  • Participates and trains others on the importance of Change Management and the Plant Improvement System.
  • Continues to train and improve department; cross train with other maintenance coordinators.
  • On call to provide off-shift support as needs arise.
  • Provides input to team leader for end of shift pass down.
  • Will complete the step-up card pertaining to his/her expertise and score 4’s on 90% of the step-up card.
  • Works with and provides training and direction to onsite contractors.
  • Meets with plant E&T resources to understand the plant training policies and systems.
  • Works with Planner to coordinate and communicate work with outside contractors.
  • Has a planner role in Maximo, managing all aspects of work orders system.
  • Member of PM Pillar and understands all aspects of Operational Excellence.

REQUIREMENTS

  • 5-years of experience supporting machine control systems
  • Demonstrated knowledge of Rockwell PLC hardware, PLC programming, VFDs, and HMI
  • Proficient knowledge of servos, encoders, linear actuators, pneumatic equipment, and sensors
  • Strong ability to access and comprehend technical manuals via the internet, and interact with external technical resources while addressing problems
  • Proficient knowledge of bearings, valves, piping systems, hydraulic systems, steam systems, gear boxes.
  • Able to operate a forklift with previous forklift operating experience
  • Effective team leadership skills including conflict resolution, problem solving (analytical troubleshooting processes), excellent interpersonal skills, communication (effective listening, giving and receiving feedback), time management, goal and priority setting, process improvement, organization
  • Self-motivated and able to work independently with minimal supervision
  • Able to work overtime and weekends according to business needs
  • Ability to work a flexible schedule across shifts as needed to most effectively support the department

PHYSICAL DEMANDS

The physical demands described below represent those that must be met by an employee to successfully perform the essential functions and duties of this job. 

  • Employee is required to stand and lift frequently.
  • Employee is required to use hands and arms for reaching/handling purposes.
  • Employee is required to stand and walk at minimum 70% of the time.
  • Employee must be able to work 12-hour shifts.
  • Employee must be able to work any shift (day or night) including weekends and holidays if a business need arises.
  • Employee must occasionally lift/push/pull or carry up to fifty (50) pounds and should be able to lift 30-35 pounds on a frequent basis.
  • Employee must be able to squat or kneel and to bend on a frequent basis. 
  • Employee must be able to tolerate exposure to food allergens.
  • Employee must be able to climb steps on a frequent basis as well as stand on or move around on platforms, equipment, and concrete floors.

QUALIFICATIONS

  • High school diploma or GED required
  • Associates degree or higher preferred
  • Minimum age 18 to apply

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

Stay connected with us on LinkedIn® 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status. 

Skills Required

  • At least 5 years of experience supporting machine control systems
  • Demonstrated knowledge of Rockwell PLC hardware, PLC programming, VFDs, and HMI systems
  • Proficient knowledge of servos, encoders, linear actuators, pneumatic equipment, and sensors
  • Proficient knowledge of bearings, valves, piping, hydraulic systems, steam systems, and gearboxes
  • Previous forklift operating experience and ability to operate a forklift
  • Strong team leadership, conflict resolution, analytical troubleshooting, communication, time management, process improvement, and organizational skills
  • Ability to work independently with minimal supervision
  • Ability to work overtime, weekends, holidays, and flexible shifts, including 12-hour shifts
  • High school diploma or GED
  • At least 18 years of age
  • Associate degree or higher
  • Ability to stand, walk, lift, bend, kneel, climb, and occasionally lift or carry up to 50 pounds
  • Ability to tolerate exposure to food allergens

The J.M. Smucker Co. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..

  • Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
  • Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
  • Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.

The J.M. Smucker Co. Insights

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The Company
HQ: Orrville, OH
5,001 Employees

What We Do

Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.

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