Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.
Job Responsibilities- Quickly identify and resolve technical issues that may arise during bookings;
- Monitor the quality and accuracy of rate displays for platform users;
- Work with the CRM system and internal admin panels to enter and update information;
- Achieve established KPIs (monthly bonus based on performance).
Requirements
- Ability to quickly switch between tasks and handle several assignments in parallel;
- Excellent spelling and punctuation, strong computer literacy;
- Confident PC user, experience with Google Docs;
- Attention to detail, perseverance, and a high level of self-organization;
- English language proficiency at Upper Intermediate level or higher.
Benefits
We offer you:
- Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice
Skills Required
- Ability to switch quickly between tasks and manage multiple assignments in parallel
- Excellent spelling and punctuation
- Strong computer literacy
- Confident PC user
- Experience with Google Docs
- Attention to detail
- Perseverance
- High level of self-organization
- English proficiency at Upper Intermediate level or higher
Emerging Travel Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerging Travel Group and has not been reviewed or approved by Emerging Travel Group.
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Wellbeing & Lifestyle Benefits — Remote-first arrangements and flexible schedules are highlighted across brands, and corporate prices on hotels and other travel services provide an industry-specific perk. Learning supports such as a corporate English school and partial reimbursement for courses and conferences complement the lifestyle-oriented package.
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Leave & Time Off Breadth — An extra paid “MyTime Day Off” once per quarter is described to support work–life balance. Generous PTO, paid sick days, and paid holidays are also referenced on third‑party listings.
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Healthcare Strength — In the U.S., health insurance with HSA options is described as available for some employees.
Emerging Travel Group Insights
What We Do
Emerging Travel is an online travel group based in Delaware, USA. The company operates brands RateHawk, ZenHotels and RoundTrip in 180+ source markets. Our products help customers select and book all types of accommodation from over 1.7 m options in 220 countries. Our goal is to enable customers to plan all aspects of travel for work and for pleasure. Emerging Travel Group has been founded in 2010, and today employs more than 1 200 people across Europe, CIS, Middle East, and South Africa in roles ranging from product and business development to specialized multilingual customer support for all our customers, whether they are trade partners or individuals simply booking their hotels online. Our mission is to enrich everyone’s travel experience around the world through cutting edge technology and excellent customer service.
