About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
OverviewWe are hiring a senior content professional in Bangalore to help evolve our documentation and product content practices for SaaS applications. This role will lead the transition of the Docs team toward AI-native, human-in-the-loop content development workflows, with a focus on improving how technical content is planned, created, governed, and scaled while maintaining high standards for clarity, accuracy, and usability.
This person will combine strong technical documentation and content strategy expertise with a practical understanding of product adoption. They will partner with writers, designers, and product teams in Bangalore to support the Pendo AIE adoption strategy through in-product guidance, Pendo Guides, and analytics dashboards that help teams measure and improve content and user outcomes.
Location : Bangalore (Onsite)
Experience : 5-12 Years
What you’ll do:- Lead the transition of the Documentation team toward AI-native, human-in-the-loop content development workflows.
- Define and improve content strategy, governance, standards, and quality controls for AI-assisted technical content.
- Create playbooks, prompt frameworks, review processes, and guardrails for scalable content development.
- Partner with writers, designers, and product stakeholders to improve documentation and product guidance for SaaS applications.
- Support the Pendo AIE adoption strategy through effective in-product guidance, including Pendo Guides.
- Build and maintain dashboards to track guide performance, product usage signals, and content effectiveness.
- Use analytics and user behavior data to recommend improvements to documentation, guidance, and adoption flows.
What we’re looking for:- Significant experience of 5 -12 in technical documentation, product content strategy, UX writing for software products, or related roles.
- Strong experience creating content for SaaS applications, enterprise software, or other complex digital products.
- Demonstrated ability to improve content operations, workflows, and governance, not just create deliverables.
- Experience with AI-assisted content workflows and strong judgment around human review and quality control.
- Experience working cross-functionally with writers, designers, product managers, and documentation teams, with the ability to use analytics to improve outcomes.
Nice to have:- Experience supporting content strategy or documentation for AI-enabled products.
- Familiarity with structured content, taxonomy, metadata, or reusable content models.
- Experience with Pendo or similar digital adoption platforms.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Skills Required
- Significant experience in technical documentation or product content strategy
- Strong experience creating content for SaaS applications or enterprise software
- Demonstrated ability to improve content operations and workflows
- Experience with AI-assisted content workflows
- Experience working cross-functionally with analytics to improve outcomes
Automation Anywhere Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Automation Anywhere and has not been reviewed or approved by Automation Anywhere.
-
Fair & Transparent Compensation — Pay is considered competitive to above average in many core roles, with sales and senior go-to-market positions noting strong on-target earnings and competitive packages. Feedback suggests several technical and leadership roles also view salary as a recurring strength.
-
Leave & Time Off Breadth — Time off includes unlimited PTO in many postings, company holidays, volunteer days, and additional quarterly “Achievement Days” to unplug. Feedback suggests this breadth provides meaningful opportunities to rest and recharge.
-
Flexible Benefits — Work practices emphasize flexible and hybrid arrangements, with remote options supported across roles. Feedback suggests this flexibility is a notable component of the total rewards experience.
Automation Anywhere Insights
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies. Industry Awards and highlights: · Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation · Named a Leader in Forrester Wave · Named a Leader and Star Performer in Everest Peak Matrix · Named a Leader in Nelson Hall NEAT Intelligent Automation Report · G2 Crowd 2020 Best Software Company · First Cloud-native digital workforce platform · 850+ pre-built, intelligent automation solutions · Bot security and IP protection · SaaS packages · Over 1.4M courses completed in Automation Anywhere University · Free AI-powered Community edition Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday
