Technical Content Creator

Posted 12 Days Ago
Be an Early Applicant
Burnaby, BC, CAN
In-Office
64K-88K Annually
Senior level
Design • Industrial
The Role
Creates technically accurate marketing and educational content for FOX mountain bike products across web, print, social, email, dealer, and retail channels. Translates suspension and component technologies into accessible messaging, supports product launches, interviews athletes and engineers, maintains brand consistency, and contributes to content strategy. The role requires strong technical writing, mountain biking expertise, cross-functional collaboration, and participation in product testing and industry events.
Summary Generated by Built In

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

Position Summary:

FOX Factory is seeking a Technical Content Creator to join our Mountain Bike Marketing team. This role is responsible for creating compelling, technically accurate content that educates, inspires, and engages riders, dealers, media partners, and industry stakeholders. The ideal candidate combines exceptional writing skills with a passion for mountain biking and the ability to translate complex suspension and component technologies into accessible, engaging content. Working closely with product managers, engineers, athletes, and marketing teams, the Technical Content Creator will help tell the story behind FOX products and technologies across digital, print, social, and retail channels.

Position Responsibilities:

· Develop technical and marketing content for mountain bike products, including suspension forks, shocks, dropper posts, and related technologies.

· Create product launch materials, web copy, feature explanations, technical articles, blogs, email campaigns, dealer resources, and athlete-focused content.

· Collaborate with engineering and product teams to understand technical innovations and communicate their benefits to riders of varying skill levels.

· Produce educational content that helps consumers understand product setup, tuning, maintenance, and performance advantages.

· Support new product launches with compelling storytelling and accurate technical messaging.

· Interview athletes, engineers, product managers, and industry partners to develop authentic brand stories.

· Ensure consistency in brand voice, technical terminology, and messaging across all communication channels.

· Assist in developing content strategies that support product awareness, rider education, and sales objectives.

· Stay informed about mountain bike industry trends, emerging technologies, competitor products, and rider culture.

· Participate in product testing, events, races, media launches, and field experiences to gather insights and create authentic content.

What Success Looks Like

· Creation of high-quality content that accurately communicates FOX technologies and product benefits.

· Increased rider engagement, product understanding, and brand affinity.

· Successful support of product launches and marketing initiatives.

· Consistent delivery of compelling stories that connect technical innovation with rider experience.

· Strong collaboration with product, engineering, athlete, and marketing teams to elevate the FOX brand.

Specific Knowledge, Skills or Abilities Required:

Required Qualifications

· Exceptional writing, editing, and proofreading skills.

· Strong ability to simplify complex technical information without sacrificing accuracy.

· Demonstrated passion for mountain biking and understanding of bike components, suspension systems, and riding disciplines.

· Ability to manage multiple projects and deadlines in a fast-paced environment.

· Strong collaboration and communication skills.

Preferred Qualifications

· Knowledge of mountain bike suspension design, tuning concepts, and rider setup principles.

· Familiarity with SEO best practices, content management systems, and analytics tools.

· Photography, video scripting, or multimedia content experience is a plus.

Key Skills

· Technical Writing

· Product Storytelling

· Mountain Bike Industry Knowledge

· Marketing Communications

· Research and Content Development

· Editing and Proofreading

· Cross-Functional Collaboration

· Product Education

· Brand Messaging

· Content Strategy

Position Qualifications:

Education:

· Bachelor’s degree in marketing, Communications, Journalism, Technical Writing, or a related field, or equivalent professional experience.

Experience:

· 5 years of experience in content creation, technical writing, marketing communications, or a related role.

· Experience working within the cycling, outdoor, sports, or performance product industries preferred.

· Experience in creating content for product launches and integrated marketing campaigns preferred.

· Experience riding and testing mountain bikes across multiple disciplines, including trail, enduro, downhill, and e-MTB preferred.

Work Environment and Physical Requirements:

· Office environment

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs –on merit and the principles of equal employment opportunity.

Compensation Range$63,847.92 - $87,790.89 CAD

The compensation range for this position is specific to the locations listed above and is the range Fox reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Skills Required

  • Exceptional writing, editing, and proofreading skills
  • Ability to simplify complex technical information while maintaining accuracy
  • Passion for mountain biking and understanding of bike components, suspension systems, and riding disciplines
  • Ability to manage multiple projects and deadlines in a fast-paced environment
  • Strong collaboration and communication skills
  • Bachelor’s degree in marketing, communications, journalism, technical writing, or a related field, or equivalent professional experience
  • Five years of experience in content creation, technical writing, marketing communications, or a related role
  • Knowledge of mountain bike suspension design, tuning concepts, and rider setup principles
  • Familiarity with SEO best practices, content management systems, and analytics tools
  • Photography, video scripting, or multimedia content experience
  • Experience in the cycling, outdoor, sports, or performance product industries
  • Experience creating content for product launches and integrated marketing campaigns
  • Experience riding and testing mountain bikes across trail, enduro, downhill, and e-MTB disciplines

Fox Factory Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fox Factory and has not been reviewed or approved by Fox Factory.

  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage with multiple plan options and mental-health resources. The medical offering is described as robust even if cost concerns exist.
  • Retirement Support Retirement savings plans, including a 401(k), are emphasized and described as competitive. This component can help offset concerns about base pay for some.
  • Wellbeing & Lifestyle Benefits Perks such as employee discounts, recognition programs, wellness resources, and an Employee Relief Fund broaden the package beyond core insurance and retirement. These programs add lifestyle value for those who can access them.

Fox Factory Insights

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The Company
HQ: Duluth, Georgia
1,790 Employees

What We Do

Fox Factory Holding Corp. is a global leader in the design and manufacturing of premium products that deliver championship-level performance for specialty sports and on and off-road vehicles. Its portfolio of brands, like FOX, Marucci, Method Race Wheels and more, are fueled by unparalleled innovation that continuously earns the trust of professional athletes and passionate enthusiasts all around the world. The Company is a direct supplier of shocks, suspension, and components to leading powered vehicle and bicycle original equipment manufacturers (“OEMs”). The company acquires complementary businesses to integrate engineering and manufacturing expertise to reach beyond its core shock and suspension segment, diversifying its product offerings and increasing its market potential. It also provides products in the aftermarket through its global network of retailers and distributors and through direct-to-consumer channels. FOX is a registered trademark of Fox Factory, Inc. NASDAQ Global Select Market is a registered trademark of The NASDAQ OMX Group, Inc. All rights reserved.

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