Search the 32 jobs at Fox Factory

The Customer Experience Specialist at FOX Factory is responsible for providing excellent customer service and support before, during, and after the purchase of products. They must understand customer needs, communicate effectively, and analyze feedback to improve the overall customer experience. This role involves handling customer inquiries via phone, email, and chat, as well as collaborating with internal teams to ensure customer satisfaction.

Responsible for building value and selling branded vehicles to decision makers at franchise dealerships in New York. Actively prospect new dealer relationships, manage active accounts, and maximize revenue per vehicle while growing the dealer network. Provide sales input for strategic planning and maintain customer information within CRM.

Inside Sales Representative responsible for servicing existing customers, obtaining orders, establishing new accounts, and providing solutions to customer needs. Must have strong organizational skills, phone presence, and attention to detail. Must be able to multitask, prioritize, and manage time effectively. Job requires proficiency in MS Office (especially Excel) and exceptional customer service mindset.

Responsible for developing, creating, and executing Design Verification Plans (DVP), conducting testing, advising peers, improving DVP process, and managing multiple projects concurrently. Proficiency in Excel, Word, PowerPoint, 3D modeling, shock absorber rebuilding, shock dyno operation, and programming languages like MATLAB, VB, C++, Java. Ability to bring innovation to improve company profitability.

Operator responsible for loading, unloading, and inspecting parts during the machining process. Must maintain quality standards and achieve production goals. Tasks include de-burring, polishing, and cleaning parts at the machine. Requires operating CNC machines, performing basic math calculations, maintaining dimensional tolerances, interpreting dimensions on a print, utilizing precision measuring instruments, and following safety procedures. Must have good working knowledge of CNC functional and technical skills, effective time management, organizational skills, attention to detail, and decision-making capabilities.

Responsible for building value and selling branded vehicles to decision makers at franchise dealerships in a defined territory. Actively prospect, manage accounts, grow revenue, and implement best practices to maximize sales volume. Develop dealer relationships, generate leads, and maintain customer information in CRM. Provide sales input for strategic planning and forecast segment sales. Requires strong interpersonal skills, project management abilities, and results-oriented mindset.

Responsible for developing visual aspects, such as logos, fonts, and images, to complement written materials for print, the web, or other media. Create visual content for websites, manage social media marketing campaigns, and design branded sales and marketing materials for various platforms.

Responsible for creating engaging written content to grow target audiences across multiple channels and brands. Responsibilities include generating, researching, and pitching ideas, writing and promoting content, utilizing SEO keywords, and staying current on industry trends. Requires strong software skills, writing experience, creativity, and adaptability. Must have exceptional communication skills, internet savvy, and be highly organized.

Manages the Sales Department including sales representatives and support staff. Coaches and mentors 6 Outside Sales Representatives. Forecasts anticipated market sales, sets sales quotas, and advises senior management regarding sales performance.

Develop, organize, and oversee the quality control system; supervise, train and develop staff; and various other duties as needed to ensure consistent and robust quality control activities on products.

Design and develop new products with assistance from senior engineers, prepare design presentations, ensure design for manufacturability, collaborate with development team, manage multiple projects concurrently, utilize CAD and engineering tools, prioritize tasks, and maintain a customer-centric approach.

Fabricates metallic and nonmetallic parts, fits and assembles machined parts, operates various machines and tools, adheres to safety procedures, maintains equipment, and documents actions.

Inside Sales Representative responsible for servicing existing customers, obtaining orders, and establishing new accounts. Must understand customer needs, source sales opportunities, and communicate effectively with customers via phone and email. Strong organizational and time management skills are required.

Continually evaluates current products longevity for PVD vehicles and proactively identifies future system needs. Collaborates with select suppliers to develop and test new compliant systems while applying knowledge of engineering and regulatory industry requirements. As a member of the Advanced Development Team, you will be collaborating with Product Development to develop and build well-rounded industry leading performance vehicles. Stay abreast of existing and upcoming OEM powertrain technology to maintain and grow our performance vehicle line up.

Coordinate development activities across multiple suppliers, troubleshoot supplier quality issues, drive cost reduction and quality improvement efforts, and manage supplier assessments and audits.

Senior Supplier Development Engineer position at FOX Factory, a company that designs and manufactures performance products for various vehicles. Competitive wages, benefits, and employee discounts offered. Fun team environment. Apply now!

Responsible for regulating and authenticating financial transactions, maintaining accounting ledgers, and assisting with financial reports and audits. Requires advanced Excel and ERP skills.

The Technical Project Manager (TPM) at FOX Factory is responsible for managing technical projects within the Suspension Electronics Group, coordinating engineering project deliverables, developing and maintaining project checklists, and serving as the main project interface for the electronics group. The role requires a significant technical background in electronics products and exceptional organizational and interpersonal skills.

Develop and drive product improvements from concept to production, interact with cross-functional teams, analyze market opportunities, mentor staff, and ensure customer satisfaction. Lead root cause analyses, drive design updates, support new product transfer to manufacturing, and collaborate with stakeholders for project success.

Designs, develops, and documents new products for manufacturing, interacts with customers, leads training, manages multiple projects, and supports vehicle calibration and production readiness. Requires engineering design knowledge, Creo/3D modeling, time management, and Microsoft Office skills.