At Degreed, we believe that learning is the key to unlocking opportunities. As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. Our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development.
At Degreed, we believe that learning is the key to unlocking opportunities. As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. Our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development.
As a Technical Consultant on our Professional Services team, you will play a pivotal role in empowering some of the world’s top organizations by implementing impactful technical solutions through the Degreed platform. This is more than just an integration role—it's a unique opportunity to shape how organizations in the LATAM region upskill their employees, solve business challenges, and achieve their strategic goals through seamless technology.
In this role, you will dive into complex technical projects, becoming the go-to expert in configuring and integrating Degreed solutions to align with client needs. You will be directly responsible for helping clients unlock the full potential of our platform by delivering expert consultation on SSO, APIs, and data integrations. Your expertise will bridge the gap between technology and business outcomes, helping clients achieve faster adoption, deeper engagement, and long-term success.
This position offers exciting opportunities for professional growth as you will manage multiple client projects simultaneously, collaborate with cross-functional teams, and become an expert in SaaS-based learning and development solutions. You’ll gain hands-on experience with tools like Precursive and Zendesk, while also sharpening your consulting and strategic problem-solving skills.
You’ll be joining a highly collaborative and innovative team, focused on delivering world-class services to global clients. This role offers the chance to grow your career within a dynamic, fast-paced environment while making a lasting impact on how organizations throughout LATAM use technology to develop their workforce.
KEY SKILLS
- Technical expertise with hands-on experience in API, FTP, SAML, and other data transfer protocols to support complex integrations and troubleshooting;
- Strong consulting skills to advise clients on technical solutions, configurations, and best practices that align with their business objectives;
- Project management skills with experience managing multiple concurrent client projects, ensuring timely delivery using tools such as Precursive and Zendesk;
- Excellent communication skills to effectively translate complex technical concepts into simple terms for non-technical stakeholders;
- Problem-solving abilities to proactively identify technical roadblocks and recommend practical solutions;
- Collaboration and teamwork skills to work cross-functionally with internal teams and clients to ensure alignment and drive client success;
- Presentation and storytelling skills to host technical training sessions and engage with clients through impactful presentations;
- Attention to detail and strategic thinking to prioritize tasks, align with business goals, and deliver results in a fast-paced environment;
- Fluency in English, Portuguese, and Spanish to communicate effectively across diverse teams and client organizations in the LATAM region.
KEY RESPONSIBILITIES
- Implement technical solutions and integrations, including APIs, SSO authentication, and data/content transfers, to ensure seamless client onboarding and product adoption;
- Consult with clients and providers to align technical configurations with business objectives, offering best-practice recommendations that drive value;
- Collaborate with cross-functional teams, including account management and product, to ensure client needs are met and projects stay on track;
- Manage multiple concurrent projects, ensuring timely delivery within budget while maintaining high client satisfaction through tools like Precursive and Zendesk;
- Host technical training sessions for clients and partners to enhance user engagement and platform utilization, fostering long-term success and adoption;
- Troubleshoot and resolve technical issues, ensuring client milestones are met and projects progress smoothly without delays or disruptions;
- Document final design specifications and requirements to ensure clarity across internal and external stakeholders throughout project lifecycles.
Compensation and Benefits at Degreed
The annual pay range for this role is R$144,000 - R$204,000.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
We believe your best work happens when you have a complete life balance, and Degreed gives you the support and flexibility to make that happen. Degreed is committed to delivering a comprehensive benefits program that provides the support you need.
At Degreed we value
Diversity and Inclusion: We embrace individuals from all backgrounds and aim to build an environment where everyone can thrive.
Growth Mindset: We encourage continuous learning and development for our employees to grow their careers in line with their unique skills and goals.
Collaboration: We believe the best ideas come from teams working together, and we foster open communication and teamwork.
By joining our team, you’ll be part of a community that values continuous learning, collaboration, and making an impact. If you are passionate about driving change through learning and upskilling, we encourage you to apply and become a key contributor to our mission.
Work Environment & Physical Demands
Degreed offers a range of work arrangements depending on the role. Some positions are fully remote, while others are hybrid if you’re near an office. Please check the job details for specifics.
In remote or hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. You’ll need to operate a laptop and remain stationary for extended periods, with the ability to interpret written and verbal communication.
We are committed to creating an inclusive and flexible work environment that enables you to thrive.
Additional Information
Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We believe in the full inclusion of all qualified individuals. Degreed will provide reasonable accommodations to those with disabilities during the application, interview, and employment process.
In line with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Degreed participates in the E-Verify employment verification program.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.
Fraudulent Recruitment Warning
Please be aware of fraudulent recruitment activities using the name “Degreed.” Scammers may impersonate Degreed, our website, or our team in recruitment scams. Degreed does not conduct recruitment through WhatsApp, Telegram, or any direct-messaging platforms. Official communication will always come from a Degreed.com email or phone number during the interview process. We do not request sensitive personal or financial information in unsolicited communications, nor do we offer roles requiring upfront payments or promising unrealistic returns. Stay vigilant and report any suspicious recruitment activity.
What We Do
Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers — skill insights, LMSs, courses, videos, articles and projects — and match everyone to growth opportunities that fit their unique skills, roles, and goals. To learn even more, head over to http://degreed.com
