Technical Software Consultant - Atlanta, Ga

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Technical Software Consultant

Atlanta, GA

Job Description Summary:

The Technical Consultant is a platform evangelist for the Regional NPI (New Product Introduction) Team is a customer facing position critical to our software strategy. You will be the liaison with customers to drive business outcomes using NCR Voyix commerce platform. You will be responsible for overall program management, working cross functionally with velocity and quality. The role involves a mix of technical consulting, lab infrastructure setup, and customer enablement. Some travel within the US to be onsite with a customer is required.

Key Responsibilities

• Collaborate cross-functionally with internal teams on all aspects of a project from demo, to launch planning and execution with velocity and quality.
• Lead technical demonstrations of NCR’s NextGen products to customers and stakeholders.
• Collaborate with the engineering teams and product teams to drive the right business outcomes aligned to delivery schedule.
• Lab Setup for customers (software and hardware)
• Install, configure, and maintain Self-Checkout (SSCO), Point of Sale, and other retail solutions.
• Implement networking configurations, VPN access, security policies, and firewall rules.
• Monitor lab health, logs, and infrastructure stability using observability tools (Prometheus, Grafana, Splunk, etc.).
• Provide technical training to customers.
• Capture feedback from customer demos and share insights with Product and Engineering teams.
• Deploy and manage edge enabled cloud environments for customer labs (AWS, GCP, Azure).
• Debug and resolve infrastructure and application-level issues in customer environments.
• Ensure out-of-the-box configurations are leveraged for efficient and scalable deployments.
• Assist in customer onboarding by providing technical guidance on solution implementation.
• Stay updated on emerging cloud, and retail technologies to improve technical capabilities.

Key Qualifications

Technical Skills & Experience:

• Cloud knowledge in GCP, (Kubernetes, IAM, VPC, Load Balancers, helm charts).
• Experience with Edge computing for deploying cloud native solutions to Edge devices.
• Experience with networking fundamentals (DNS, VPNs, firewalls, TLS/SSL, load balancers).
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK Stack, Splunk).
• Experience working with microservices architecture, REST APIs, and event-driven systems.

Soft Skills & Competencies:

• Strong problem-solving and analytical thinking for debugging complex infrastructure and application issues.
• Excellent customer-facing communication and presentation skills.
• Ability to train customers on technical topics.
• Effective collaboration with cross-functional teams (Engineering, Product, Sales, and Support).
• Proactive mindset with a focus on automation, standardization, and operational efficiency.

Preferred Qualifications:

• Experience in large-scale system deployments within retail, payments, or hospitality industries.
• Certifications in AWS, GCP, Azure, Kubernetes, or DevOps-related technologies.
• Experience with Agile and DevOps methodologies in software development and deployment.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”