Technical Community Manager - RuneScape

Location: Cambridge, UK – (This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required)
Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you!

Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement.

Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive.

What you’ll be doing:

• Conceptualise and own the delivery of a Plugin Developer Program for RuneScape
• Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs
• Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time
• Design and own events – physically and digitally – that connect our technical teams and plugin community
• Create extensive documentation and guidance to maximise the potential of external Plugin Development
• Design and maintain a developer journey into our ecosystem and supporting communities
• Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery
• Identify gaps in community Plugin development and proactively drive executions
• Manage the Plugin Community spaces to create an optimal development environment
• Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs

What we’re looking for:

• Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable
• Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript
• Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable
• An understanding of what builds strong community and how to execute on it
• Strong collaboration and communication skills, including proficiency at writing digestible technical documentation
• Experience managing time effectively and contributing to the timely delivery of content against internal schedules

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

About Jagex:

We are Jagex: The RuneScape Company. Home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit .

Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission, to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.

Join us. The next era of RuneScape, and the next chapter of Jagex: The RuneScape Company, starts now.

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.