Technical Business Systems Analyst

Squarespace is looking for a Technical Business Systems Analyst to join our growing Integrations and Automations Team within our Engineering department. You will partner in lockstep with various internal teams including Engineering, Finance, People, Legal, and more to identify, design and deploy technology and develop solutions that promote strategic programs and operational improvements. 

It's an exciting time to join the Integrations and Automations Team as Squarespace scales internationally and our organization increases in complexity. We are the backbone of helping our internal teams scale—now more than ever, we need creative thinkers who enjoy solving complex problems and who are eager to build on the systems we have in place.

You will report to the Team Lead of Business Systems based in our New York City headquarters.

You'll Get To…

• Partner with various internal teams to provide technical and functional support—acting as a trusted project manager who understands current business processes and systems with the objective of providing functional solutions using technology
• Develop system integrations to automate and scale business systems (using APIs, SFTPs, and Webhooks) and troubleshoot problems as they arise
• Configure user security profiles, assign and deactivate users, perform annual audits, and potentially automate these tasks
• Collaborate with the Security and Legal teams to ensure internal teams follow Squarespace's internal data privacy policies
• Support software owners in creating software configurations when the configurations impact integrations or employee processes

Who We're Looking For

• You are a problem solver—you love to come up with creative solutions to complex (and sometimes ambiguous problems) and know how to not only evaluate the problem at hand, but also the potential solutions
• You are familiar with APIs, SFTPs, Web Hook integrations
• Bonus Experience (Not required but shout out in your application if you have any of the following):
  • You have 3+ years of in-house Business Systems Analyst experience (preferably at a high-growth technology company)
  • Experience supporting software such as Workday, Greenhouse, Netsuite, Coupa, IronClad, or Docusign
  • Experience integrating systems using middleware [e.g., Workato, Mulesoft, or Boomi]
  • Computer Science or Software Engineering background

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Hack week twice per year!

Cash Compensation Range: $70,500 - $113,850 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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