Job Summary
Job DescriptionThe Technical Business Expert is instrumental in partnering with business stakeholders across Asset Management and Operate and Maintain in InfraCo to deliver solutions that drive strategic and operational outcomes. This role leverages strong business acumen, stakeholder engagement and technical expertise to translate business needs into actionable insights, supporting asset planning and tracking investment outcomes, compliance, and asset performance.
Responsibilities
Collaborate with stakeholders to understand and clearly define business problems and translating the business needs into actionable insights that drive organisational strategy and business objectives.
Proactively identify and track opportunities and risks relating to asset performance, compliance, and investment outcomes, with reporting to support continuous improvement and business value realisation.
Develop and present comprehensive and interactive dashboards and reports that clearly communicate critical findings and business recommendations, empowering stakeholders to make informed decisions based.
Build, automate, and maintain complex analytics-based performance tracking dashboards, continuously enhancing their functionality based on user feedback and evolving business requirements.
Analyse complex data sets and identify trends, patterns, anomalies, and insights using various data analysis techniques and tools such as SQL, Power BI, R/Python.
Perform in-depth quantitative analysis, articulate complex data patterns using descriptive analysis, and prepare data using statistical models for use in predictive/prescriptive analysis.
Build and maintain scalable dataflows and pipelines ensuring data quality and integrity.
Use Power Platform tools such as Flows and PowerApps to automate reporting and optimise processes.
Contribute to building a strong team dynamic so working together is fun and everyone thrives.
Significantly drive continuous improvement, transformation and efficiency into current reporting and analytics processes, including driving self-serve ability across the organisation.
Understanding of cloud data analytics technology stack and their application to explore and pilot predictive analytical solutions using Fabric, AI, Lake.
Skills
Business skills
Strong communication skills (verbal & written)
Collaboration & teamwork
Attention to detail
Critical thinking & problem solving
Insight generation & storytelling
Stakeholder engagement and business acumen
Resilience
Technical Skills
Dashboard and reporting
Data analysis – descriptive, predictive, prescriptive
Power BI, Power Query, Power Platform (Flows, PowerApps)
Data modelling and Data Visualisation
Dataflows, Pipelines, Extraction Transformation and Loading (ETL)
Agile delivery
Programming and queries (SQL, Python)
Advanced tools i.e. Fabric, AI, Lakehouse
Top Skills
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.
And delivering the best tech.
On the best network.
Because our purpose is to build a connected future so everyone can thrive.
We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.
That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.
And that’s why we have an international presence spanning 15 countries, including China.
In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.
As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
