The Role
Analyze complex technical systems, identify business requirements, and improve processes. Collaborate with technology teams to support compliance efforts and project management activities.
Summary Generated by Built In
About Qualysoft
· 25 years of experience in software engineering, established in Vienna, Austria
· Active in Romania since 2007, with office in central Bucharest (Bd. Iancu de Hunedoara 54B)
· Delivering End to End IT Consulting Services - From Team Augmentation and Dedicated Teams to Custom Software Development
· We deliver scalable enterprise systems, intelligent automation frameworks, and digital transformation platforms
· Cross-industry experience by sustaining global players in BSFI (Banking, financial services and insurance), Telecom,Retail & E-commerce, Energy and Utilities, Automotive, Manufacturing, Logitics, High Tech
· Global Presence: Switzerland, Germany, Austria, Sweden, Hungary, Slovakia, Serbia, Romania, and Indonesia
· International team of 500+ software engineers
· Strategic partnerships: Microsoft Cloud Certified Partner, Tricentis Solutions Partner in Test Automation and Test Management, Creatio Exclusive Partner, Doxee Implementation Partner
· Powered by cutting-edge technologies: AI, Data & Analytics, Cloud, DevOps, IoT, and Test Automation.
· Project beneficiaries ranging from large-scale enterprises to startups
· Stable growth and revenue increase year over year, a resilient organisation in volatile IT market conditions
· Quality-first mindset, culture of innovation, and long-term client partnerships
· Global and local reach – trusted by key industry players in Europe and the US
Responsibilities
• Will be responsible for analyzing complex technical systems and identifying business requirements to improve processes, workflows, and systems. This role requires excellent communication skills, infrastructure, security, technical knowledge, and a strong understanding of business processes.
• Experience in compliance execution, including leading gap analyses, managing remediation plans, and maintaining evidence repositories in accordance with Ofcom requirements.
• Experience working with CyberSec, IT Ops, and Corporate Security to align technical and policy requirements.
• Strong Excel data analysis and reporting skills for tracking compliance metrics and presenting findings. Analyses data to identify trends, patterns, and insights.
• Develop and implement technical solutions to improve processes and workflows.
• Work closely with telecom platform owners, application owners, and technology teams to ensure that technical solutions meet TSR’s code of practice and requirements.
• Provide technical expertise to support project management activities, including requirement gathering, gap analysis and validation.
• Policy interpretation skill in translating security policies into operational controls and working with the operations teams through implementation.
• Detailed understanding of the Telecom Security Act (TSA) and Code of Practice (CoP) measures, including how they apply to infrastructure, services, and compliance reporting.
• Provide technical expertise to support project management activities, including requirement gathering, gap analysis and validation.
• Knowledge of service classification, service scoping & hosting strategy especially for cross-border infrastructure, and the ability to assess compliance risks.
• Ability to engage with internal and external stakeholders, including UK Corporate Security and Ofcom-facing teams
• Experience supporting audits, preparing programmed board updates, and contributing to governance artefacts
• Experience supporting audits, preparing programmed board updates, and contributing to governance artefacts
Qualifications
• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 8-9 years of experience in a technical business analyst role.
• Strong understanding of infrastructure platforms ex. virtualization, management plane, and security.
• Excellent communication skills, including the ability to effectively communicate technical information to non-technical stakeholders.
• Strong analytical and problem-solving skills.
• Proven experience in data analysis and visualization.
• Experience with project management tools and methodologies.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of the telecom ecosystem preferred
What We Offer
· Premium medical package
· Lunch Tickets & Pluxee Card
· Bookster subscription
· 13th salary/yearly bonuses
· Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational
· A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities
· Flexible working program and openness to remote work
· Collaborative mindset – employees shape their own benefits, tools, team events and internal practices
· Diverse opportunities in Software Development with international exposure
· Flexibility to choose projects aligned with your career path and technical goals
· Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud)
· Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salary
*We are an equal opportunity employer and value diversity. All employment decisions are made without regard to age, gender, disability, race, ethnicity, religion, sexual orientation, or any other protected characteristic. We encourage applicants from all backgrounds to apply.*
Skills Required
- Bachelor's degree in computer science, Information Technology, or a related field
- At least 8-9 years of experience in a technical business analyst role
- Strong understanding of infrastructure platforms
- Excellent communication skills with technical and non-technical stakeholders
- Strong analytical and problem-solving skills
- Proven experience in data analysis and visualization
- Experience with project management tools and methodologies
- Knowledge of the telecom ecosystem preferred
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The Company
What We Do
With 25 years of experience serving more than 250 international clients, we are a one-stop shop for IT services and digitizing business needs. Powered by more than 500 specialists in Central and Eastern Europe, we have the expertise to close the gap between technology and your business growth
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