About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
The Technical Business Analyst will provide requirements elicitation, documentation, and traceability across two concurrent, compliance-critical initiatives:
· Digital Wallet ID Card Enablement – full lifecycle development of secure Apple Wallet and Google Wallet integration for member digital ID cards
· Data Lake Discovery – focused discovery defining secure data externalization requirements, current-state assessment, and architectural options aligned with CMS Interoperability standards
Core Responsibilities
· Conduct stakeholder interviews, workshops, and discovery sessions independently for each project to elicit, analyze, and document functional and non-functional requirements
· Author and maintain separate requirements traceability matrices, user stories/epics, process flows, data flow diagrams, and use cases in each project’s dedicated workspace
· Digital Wallet: Document detailed business rules for ID card data extraction, PHI minimization, tokenization, OAuth 2.0 flows, Apple PassKit/Google Wallet API integration points, error handling, and member-facing UX scenarios
· Data Lake: Document current-state data sources (Oracle, DB2, IMS), target data sets for externalization, consumer systems, integration patterns with Axway API Gateway and Smile CDR (FHIR), compliance obligations (HIPAA, CMS Interoperability), and security controls
· Collaborate with UI/UX Designer (Digital Wallet) and Solution Architects (Data Lake) to ensure requirements are complete, testable, and aligned with acceptance criteria
· Support Technical Project Manager with backlog grooming, sprint planning input, and defect triage for the Digital Wallet development team
· Produce high-quality discovery deliverables on or ahead of schedule: Discovery Report (Digital Wallet) and Current-State Assessment + Requirements Traceability Matrix (Data Lake)
· Identify and escalate cross-project reusable patterns (e.g., common FHIR resources, security requirements, data governance) without merging artifacts
Minimum Required Qualifications
***US CITIZENSHIP***
· 6+ years technical business analysis experience in healthcare payer or highly regulated environments (deep HIPAA and CMS Interoperability expertise mandatory)
· Proven requirements leadership on at least one full-lifecycle member-facing application development project involving mobile/digital credential delivery
· Demonstrated requirements elicitation and documentation on at least one Data Lake / data externalization / interoperability discovery or implementation involving legacy mainframe sources
· Hands-on experience authoring requirements for Apple Wallet or Google Wallet integrations (health insurance ID card or equivalent regulated use case required)
· Expert proficiency with Azure DevOps or Jira for multi-project backlog management, user story writing, and traceability
· Strong technical acumen with OAuth 2.0, FHIR standards (resources, profiles, extensions), REST APIs, tokenization, PHI handling, and minimum-necessary rules
· Prior experience documenting integrations with API gateways (Axway preferred) and FHIR servers (Smile CDR or equivalent)
Highly Valued Additional Experience
· Specific requirements work supporting Google Wallet Private Pass pre-approval process for healthcare use cases
· Familiarity with insurance benefits systems and data models
· CBAP, PMI-PBA, or equivalent certification
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
Top Skills
What We Do
Itero Group is a Women-Owned Small Business that brings simplicity to complex transformations. Our comprehensive delivery solutions – Artificial Intelligence, Agile, Program and Project Management, Process Improvement, Testing, and Innovation as a Service – and innovative business consulting services simplify how work is defined, done, delivered, and measured for private and government sector clients.
As transformative delivery experts, we challenge the status quo and empower our clients to become digitally enabled and data-driven organizations. Our experienced thought leaders, dedicated team players, tenacious workers, and creative minds are the catalysts for change that drive our success.
At Itero Group, we foster a vibrant corporate culture built on six key pillars: leading with integrity, creating and innovating, inspiring excellence, respecting the team, driving results, and having fun. We prioritize diversity and inclusion, regularly engage with our growing hybrid team, and offer enhanced benefits to ensure an excellent, exciting, and empowering experience for every employee.
Founded in 2017, Itero Group has become a leader in our field and a trusted partner to our clients. Connect with Itero Group today to learn more about our solutions and dynamic career opportunities to simplify complex transformations and drive positive change in the world around us.
