Job Summary
Are you a tech-savvy business analyst eager to grow your existing Technical BA skills and experience? We’re looking for a mid-level technical business analyst to join our growing team at Telstra. As a Technical Business Analysis Specialist, you thrive on collaborating with your team and providing valuable input to support stakeholders and team members to deliver technical analysis and research that enables successful business initiative/mission design and delivery, and ongoing technical capability operational performance.Job Description
Telstra’s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re Australia’s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries.
Ready to make an impact? Join us and be part of a team where your expertise truly matters.
What we offer
Flex appeal; work when and from where suits you best
Performance-related pay
Access to thousands of learning programs so you can level-up
16 weeks paid parental leave, for primary and secondary carers
Purchased annual leave scheme
Laptop, mobile phone + plan; you’ll never see a phone bill
Extra day off per year, for you to use as you like
30% off Telstra Products and Services
What you’ll do
Dive into data analysis and help us make informed decisions.
Collaborate with cross-functional teams to drive projects forward.
Develop and implement innovative solutions to business challenges.
Communicate insights and recommendations to stakeholders.
Work closely with IT and business teams to understand requirements and translate them into technical specifications.
Design and optimize business processes to improve efficiency and effectiveness.
Conduct testing and validation to ensure solutions meet business needs.
Provide training and support to end-users.
About you
You must have Australian Citizenship or Australian Permanent Residency – this is essential for the role, and we can only consider candidates with these work rights.
Ideally, you have around 5-7 years of experience in a related field, such as Software Engineering or IT, so you can bring your technology background into this Tech BA space.
You have experience with the Software Development Lifecycle (SDLC).
Bonus points for
Knowledge and experience in Operations Support Systems (OSS) / Business Support Systems (BSS)
Knowledge of business processes in telco / eTOM
Experience in the customer order and fulfilment domain, customer data management domain, or billing/charging and payments domain
SQL skills
Exposure to AWS, microservices, Java Spring Boot, Hadoop, or PowerBI
Knowledge in UI/UX development with exposure to accessibility guidelines
We encourage females and people from diverse and minority groups to apply for this position, even if you don't meet every single requirement. We believe that a variety of perspectives and experiences enrich our team and drive innovation. At Telstra, we're committed to fostering an inclusive environment where everyone can thrive.
We understand the importance of balancing work with personal commitments, which is why we offer genuine workplace flexibility. This allows you to tailor your work schedule to fit around your life and commitments, ensuring you can achieve both your professional and personal goals. Join us and be part of a supportive community that values your unique contributions and empowers you to succeed.
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What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.
And delivering the best tech.
On the best network.
Because our purpose is to build a connected future so everyone can thrive.
We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.
That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.
And that’s why we have an international presence spanning 15 countries, including China.
In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.
As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
