Technical Business Analyst

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

Wealth Products organisation provides Banks and Wealth Managers with a complete front-to-back wealth technology platform with out-of-the-box integration, offered in SaaS or BPaaS mode. Within Wealth Products organisation, Avaloq Wealth Platform domain is responsible for updating and maintaining a Front office application which handles the functionality needed by the wealth management division of our clients.

We are looking for a committed and competent technical business analyst to carry out requirements analysis, solution validation, problem analysis, functional testing and other competencies as they arise.

As a Technical Business Analyst, your task will consist of interacting with the team to analyse different problems arising on client side, or internally, as well as interpreting new functionality requests. We work closely together both within the team and with other teams, therefore we are looking for a new colleague who – in addition to being independent – also enjoys collaborating with others!

Your key tasks:

· Analyse problems and requests in relation to client as well as internally raised topics and potentially actively manage client interaction on customer facing ticketing tools

· Write well-constructed tickets for the team to handle in our software development cycle

· Test functionality and ensure quality is maintained on the product

· Collaborate with other teams within the domain when there are cross functionality topics

· Maintain test data used within the platform and ensure tests are updated accordingly when functionality is changed

· Comfortable in analyzing error logs, database tables, discuss issues with development teams and understand overall application landscape

Qualifications

University degree in Finance/Economics/Engineering or similar education

· Client-orientation and strong communication skills (proficiency in English), with a service-oriented attitude

· 5+ years of professional experience as business analyst in banking industry

· Strong analytical, problem solving and conceptual skills

It would be a real bonus if you have:

· Experience with Avaloq or other banking systems

· Experience on Java applications

· Good understanding of web development

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.