Technical Business Analyst

Function

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job Summary**
We are seeking a highly motivated Technical Business Analyst to join our dynamic team at Hitachi Digital Services Vietnam Co. Ltd. In this role, you will bridge the gap between business needs and technical solutions, translating complex requirements into actionable plans and ensuring successful project delivery.
Responsibilities**
* Gather, analyze, and document detailed business requirements from stakeholders, translating them into clear and concise functional and non-functional specifications.
* Conduct thorough analysis of existing systems and processes to identify areas for improvement and propose innovative solutions.
* Collaborate closely with development teams, architects, and quality assurance to ensure solutions meet business objectives and technical standards.
* Create and maintain various documentation including use cases, user stories, process flows, and data models.
* Participate in the design and prototyping of user interfaces and user experiences.
* Facilitate workshops, meetings, and presentations to communicate requirements, progress, and solutions to diverse audiences.
* Support the testing phase, including reviewing test plans and cases, and assisting with user acceptance testing (UAT).
* Act as a key point of contact for stakeholders throughout the project lifecycle, managing expectations and ensuring effective communication.
* Stay up-to-date with industry trends, emerging technologies, and best practices in business analysis.
Qualifications**
1. English: Fluent
2. Location: HCMC
3. Mode: In office
5. Knowledge (advanced level):
 a. BA process, tasks and techniques
 b. Software Development Lifecycles (V Model, and a mix of Agile, RAD, Spiral)
 c. Making software (SCADA or IOT, telecom, civil engineering...) / writing scripts (VBA/VBS or Python) / programming
6. Knowledgeable/Experienced in rail domain; or at least willing to invest/research on those topics.
7. Excellent at self-management, problem-solving, communication, and research (particularly in software systems and related technologies).
8. Experienced in IoT, civil engineering, or data analytics is a plus.

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.