The Role
Serve as liaison between business units and technical teams to elicit, document, and communicate complex requirements. Create process maps, workflows, use cases, wireframes, user stories, and Agile backlog items. Support sprint planning, backlog grooming, QA test case definition, and process improvement. Facilitate design sessions and ensure timely clarification of requirements to development teams.
Summary Generated by Built In
**We only consider candidates local to Phoenix, Arizona. No C2C candidates please**
The Technical Business Analyst’s primary objective is helping business customers implement technology solutions in a cost-effective and technically feasible way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners. Candidates submitted for technical business analysis roles at ADE IT must have excellent communication skills with both technical and non-technical audiences and must have expertise working on SCRUM teams in Agile environments
Job Duties:
- Understand what business units (internal customers) do, how goals are accomplished, and key process dependencies that may exist; participate in the QA process by understanding the implementation and helping to define test cases based on user requirements; support development teams in obtaining clarification of requirements/features from business units in a timely manner to avoid delays in the development cycle
- Identify, document, and communicate complex requirements across systems and business domains using ADE IT specified formats to ensure continuity of requirement documents across projects
- Prepare business process maps, high-level workflows, use cases, functional specifications, wireframes, process flow diagrams, identify/suggest feature requirements, develop user stories, and report mock-ups; identify business processes for redesign; determine how to improve existing business process; identify modifications to automated processes
- Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements, as well as facilitate backlog grooming and sprint planning
- Understand the integration of processes across domains, scope, charter, and plans
- Other duties as assigned as related to the position
Skills Required
- Strong knowledge, skill, and experience associated with analysis of business processes of IT system applications, including system design and implementation in a full life cycle project development arena
- Work with complex requirements across systems and business domains using specified formats to ensure continuity of requirement documents across projects
- Proficiency in facilitating backlog grooming and sprint planning
- Experience working on an Agile/Scrum team
- Experience gathering requirements for API rules
- How to read and / or write basic SQL statements
- Relational databases and database structures
- Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements
- Develop and maintain Agile Product Backlogs
- Experience generating requirements from business units and using business requirement documents
- Process improvement, workflow, benchmarking, and/or evaluation of business processes required
- Strong experience in eliciting, detailing, documenting, and validating requirements
- Strong understanding of lean methodologies like Agile, Scrum as well as Waterfall
- Team leadership and design session facilitation
- Strong customer service principles and practices
- Effective listening skills, problem analysis, and resolution
- Strong interpersonal, presentation, oral, and written communication skills
- Experience with analytical, research, and statistical methods
- Demonstrated proficiency in typing and vocabulary in technology
- Understand the integration of processes across domains, scope, charter, and plans
- Proven strong problem-solving skills, troubleshooting, and root-cause analysis
- Adept at communicating the business directive, goals, and needs to the technical team and serving as a client interface for managing user expectations and achieving client satisfaction
- Expertise in establishing proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits
- Intermediate / advanced skill in using Microsoft Outlook, Word, and Excel
- Operate successfully in a strong team environment
- Focus and guide self and team members in accomplishing work objectives
- Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict
- Maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization
- Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
- Use discretion, make sound decisions, and maintain confidentiality
- Employ structured development methodologies
- Synthesize various sources of information together into a clear and coherent document, process, or procedure.
- Respectfully question ideas and share a point of view with others in support of the business requirements
Skills Preferred
- Application development in IT departments in government or the private sector
- Education industry and working knowledge of Microsoft Team Foundation Server
- Knowledge of current Microsoft .NET technologies including SQL and SharePoint
- Scrum certification and IIBA certification
- Knowledge of current Microsoft .NET technologies including C#, VB.NET, ASP.Net, and SharePoint highly preferred
- Working knowledge of Microsoft Team Foundation Services preferred
Experience Required
- Minimum of 4 years’ practical experience in technical business analysis required
- Applicants must have a minimum of three years’ experience in scrum/agile environments
- How to read and / or write basic SQL statements
Experience Preferred
Experience in the education industry is preferred
Education Required
A bachelor’s degree in computer science, Information Technology, or a related field and/ or equivalent experience to substitute for the degree, is required
Additional Information
LOCAL PHOENIX CANDIDATES ONLY Candidates should apply with the ability and willingness to work in-office up to five days per week as business needs necessitate. Standard 7 year background check
Skills Required
- 4 years practical experience in technical business analysis
- Minimum three years experience in Scrum/Agile environments
- Ability to gather requirements for API rules
- Ability to read and/or write basic SQL statements
- Knowledge of relational databases and database structures
- Proficiency in developing and maintaining Agile product backlogs, user stories, acceptance criteria, and non-functional requirements
- Experience preparing business process maps, workflows, use cases, functional specifications, wireframes, and process flow diagrams
- Experience participating in QA by defining test cases from user requirements
- Strong elicitation, documentation, validation, and communication skills with technical and non-technical stakeholders
- Intermediate/advanced Microsoft Outlook, Word, and Excel skills
- Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience
- Local to Phoenix, AZ and willingness/ability to work in-office up to five days per week
- Ability to pass a standard 7-year background check
- Experience with process improvement, workflow analysis, benchmarking, and root-cause analysis
- Experience synthesizing multiple information sources into clear documentation and facilitating design sessions
- Application development experience in IT departments (government or private sector)
- Working knowledge of Microsoft Team Foundation Server/Services
- Knowledge of Microsoft .NET technologies, including SQL and SharePoint
- Scrum certification and IIBA certification
- Knowledge/experience with C#, VB.NET, and ASP.Net
- Experience in the education industry
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The Company
What We Do
SunSoft Online is a US-operated IT consulting and technology services company that has been delivering solutions since 2006. The firm specializes in IT consulting, project delivery, and workforce support, focusing on placing highly qualified IT professionals—such as security engineers and product managers—with Arizona state agencies, government clients, and enterprise organizations across the United States.
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