Technical Business Analyst, Payments

At Wellfit, we are at the forefront of transforming the health and wellness industry through innovative financial technology. Our portfolio includes Wellfit Pay System—an advanced payment processing platform—along with Marketplace Financing and Plan Management Systems. We're now seeking a Technical Business Analyst who specializes in payments systems to enhance and expand our financial solutions in health and wellness.

Job Summary:

The Technical Business Analyst at Wellfit is pivotal in bridging the gap between payments technology and business needs, playing a critical role in the analysis, design, and implementation of payment processing solutions that enhance our service offerings. The ideal candidate has a strong foundation in payment systems within the financial and healthcare sectors, with the agility to adapt and thrive in a dynamic environment. This role requires comprehensive ownership of the business analysis lifecycle, from initial requirements gathering to implementation and testing.

Key Responsibilities:

• Lead the definition and refinement of business requirements for payment processing systems in close collaboration with product managers, displaying a deep understanding of the financial aspects of our product landscape.

• Translate intricate business requirements into detailed technical specifications for payment systems, serving as a crucial link to our development teams.

• Drive advanced data analysis projects to identify trends, patterns, and insights within payment transactions that influence strategic decision-making.

• Maintain and update comprehensive documentation, including process maps, user stories, and system requirements, to ensure clarity and consistency across teams.

• Develop and iterate on wireframes and user flow diagrams that represent payment process workflows, reflecting both architectural and user-centric design principles.

Collaborate with UX teams to ensure that payment system designs meet user expectations and align with business goals.

• Manage project tracking and documentation using JIRA and Confluence, facilitating effective communication across project teams.

• Engage in Agile scrum meetings, providing insights and input throughout the product development lifecycle, with a focus on enhancing payment functionalities.

• Oversee quality assurance for payment systems, setting robust acceptance criteria and leading rigorous testing processes to ensure system reliability and efficiency.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.

• Proven experience as a Technical Business Analyst, with a strong preference for expertise in payment systems within the financial and healthcare sectors.

• Exceptional analytical and problem-solving skills, with a track record of handling complex data related to financial transactions.

• Excellent communication and team leadership abilities, capable of navigating and uniting cross-functional teams.

• Proficiency in Agile methodologies, with potential to perform as a product owner in Agile projects focused on financial systems.

• Expertise in JIRA, Confluence, and a thorough understanding of UML and wireframing tools, especially as they pertain to financial processes.

• A consultant's mindset, adaptable and continuously seeking to master new payment technologies and methods.

Preferred:

Certification in Business Analysis (e.g., CBAP, PMI-PBA) with a focus on financial systems.

What We Offer:

• A competitive salary range of $90,000 to $120,000, plus up to 10% bonus potential.

• Opportunities for professional growth and development in a company poised for rapid expansion.

• A culture that celebrates collaboration, innovation, and continuous learning.