Technical Business Analyst - Advisor II

Posted 3 Days Ago
Milwaukee, WI, USA
In-Office
Mid level
eCommerce • Fintech • Information Technology • Payments • Financial Services
At Fiserv, we aspire to move money and information in a way that moves the world.
The Role
Gather and analyze business, technical, and functional requirements throughout the software development lifecycle. Define future-state business architecture, create process flows and requirements documentation, facilitate elicitation sessions, assess impacts, manage requirement changes, support integration testing, and lead knowledge-sharing sessions. The role focuses on payment processing and financial services systems.
Summary Generated by Built In

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Business Analyst - Advisor II

TITLE:                                          Technical Business Analyst - Advisor II


EMPLOYER:                               Fiserv Solutions, LLC


LOCATION:                                 Milwaukee, WI (and various unanticipated locations throughout the U.S. subject to authorization from management)


DUTIES:                                      Identify and gather business, technical and functional requirements to establish the framework for each phase of the Software Development Lifecycle. Perform analysis of business needs and gap analysis. Define business architecture for the future state of the system and represent them through business process flows and system process flows. Schedule and facilitate Requirement Elicitation sessions with Internal/External resources and IT teams to convey the Business need and to identify gaps, impacts and requirements for each impacted area. Analyze and interpret Functional and Non-Functional requirements and impacts. Apply mathematical concepts to practical situations. Create and manage Business Requirement collateral relevant to each SDLC stage. Modify requirements through amendments or variances due to change in scope during SDLC. Support integration testing cycles to ensure technical specifications meet the business requirements. Lead knowledge-sharing sessions and present information comprehensively.


REQUIREMENTS:                     Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering or a related field and 4 years in any job title involving information technology experience in the payment domain. Prior experience must include 4 years in the following: Working with JIRA, Confluence, Foundry, and business intelligence tools; Working with application development technologies, tools, software development methodologies; Gathering and analyzing business and technical requirements; Preparing business requirements documents, functional specifications, and user stories; and Working with financial services systems, including payment processing workflows and transaction processing systems.


TRAVEL:                                     None



TO APPLY:                                 Select “Apply” on this page and follow the prompts to attach resume and submit.


JOB CODE:                                 CR625


 #P3M


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Skills Required

  • Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering, or a related field
  • Four years of information technology experience in the payment domain
  • Four years of experience working with JIRA, Confluence, Foundry, and business intelligence tools
  • Four years of experience with application development technologies, tools, and software development methodologies
  • Four years of experience gathering and analyzing business and technical requirements
  • Four years of experience preparing business requirements documents, functional specifications, and user stories
  • Four years of experience working with financial services systems, including payment processing workflows and transaction processing systems

Fiserv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fiserv and has not been reviewed or approved by Fiserv.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options alongside disability, life, and mental-health support resources. The offering is further reinforced by wellness programming and access to an employee assistance program with counseling.
  • Leave & Time Off Breadth — Time-off support appears broad, including paid holidays, sick time, and policies framed as well-being or recharge time. Parental leave and other leave types such as bereavement are also described as part of the overall package.
  • Retirement Support — Retirement benefits include a 401(k) plan with company matching and, for some legacy populations, access to a defined benefit pension plan. Equity-related programs such as an employee stock purchase plan are also described as available for eligible employees.

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The Company
HQ: Milwaukee, WI
41,000 Employees
Year Founded: 1984

What We Do

Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.

Why Work With Us

As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

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