Technical Business Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Technical Business Analysis - Advisor I do? At Fiserv, a successful Technical Business Analysis - Advisor I collaborates with clients and internal teams to analyze, design, and implement innovative FinTech solutions. You will leverage your technical and business expertise to understand client requirements and translate them into actionable project deliverables. A passion for technology and a focus on delivering top-tier service make you an integral part of our team, advancing the company's mission to transform financial services technology for our clients' benefit.

What you will do:

• Analyze business processes and workflows to identify opportunities for improvements and automation.
• Conduct and document requirements gathering sessions with stakeholders.
• Translate business needs into technical specifications and system designs.
• Collaborate with development and quality assurance teams to ensure solutions meet business needs.
• Provide ongoing support and troubleshooting for implemented solutions.
• Develop and maintain project documentation, including requirements, design documents, and user guides.
• Facilitate communication between business and technical teams to ensure successful project delivery.

What you will need to have:

• Bachelor's degree and/or equivalent military experience.
• 6+ years of experience in technical business analysis.
• 6+ years of experience with requirements gathering and documentation.
• 6+ years of experience using project management tools and methodologies.
• 6+ years of hands-on experience with SQL databases.

What would be great to have:

• 7+ years of experience in financial services or FinTech industry.
• 7+ years of experience with Agile project management methodologies.
• 7+ years of experience using business process modeling tools like BPMN.
• 7+ years of experience with API integrations and data mapping.
• 7+ years of experience in system analysis and design.

#LI-JS1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.