Technical Business Analyst

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Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Business Analyst
Hybrid – Swindon or London
Salary - £55,000 to £65,000 + Bonus

Objection of the function/role

This is an opportunity to be part of a fast-moving environment where the team’s key objectives include: 

• Collaborating with Engineering, Product Managers, Subject Matter Experts and Business stakeholders to gain a full understanding of the business requirements, while ensuring the business context is captured.
• Performing GAP analysis on requirements and understanding the impact to existing systems and the business
• Support the analysis, documentation and implementation of the functional & non-functional requirements in sufficient detail for development and QA teams to produce the item.
• Supporting the delivery of any materials required to aid training and communication of new and existing solutions
• Ensuring payment regulatory compliance and internal risk controls are factored into requirements working with the relevant departments.

Accountable to

Product Manager

Key Working Relationships

• Multi-disciplined Product domain teams
• Subject Matter Experts
• Clients
• Bridge between the business and the technical realms
• Internal teams (Finance, Compliance & Risk, Legal, Operations, Engineering)
• 3rd Parties

Key Responsibilities

• Collaborating with Stakeholders to analyse:

• New features
• Fixing or optimising existing elements
• Operational improvements including security, monitoring and visibility into the health and behaviour of the domain
• Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data

• Assisting Product Managers in prioritizing backlog
• Analyse and capturing both internal and external requirements and documenting them in a clear and concise manner.
• Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved
• Evaluating business and technical solution proposals and designs to ensure they meet the business requirements
• Identify the potential impacts of changes to the existing systems, organisation, its partners and clients
• Employ structured business analysis techniques when problem solving and eliciting requirements
• Facilitate workshops and product walkthroughs with Clients and Business stakeholders  
• Creating & Refining user stories with the Product Manager, Business stakeholders, engineering and wider Business Analyst team
• Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories 
• Produce relevant artifacts as required.
• Improve capture of clear & concise requirements and ensure the value is captured so they can be prioritized
• Meet the wider needs of clients to facilitate the move away from the legacy platform to the new micro-service & cloud-based architecture
• Non-functional aspects are considered and captured so they can be measured.  Key aspects for a payment’s platform are robustness (high availability), performant, operationally supportable, secure and scalable
• Driving continuous improvements across the product domains

Skills & Behaviours

Core skills & behaviours

• Agile mindset with a focus on delivering the most value with the least possible resource
• At least 3 years Business Analyst experience or related roles
• Experienced with technical system to system integration concepts such as REST APIs, webhooks etc.
• Experience in the payments, banking or financial service space
• Manage several requests and parallel work streams encompassing IT and ancillary activities.   
• Strong communication and interpersonal skills with teams both onshore & offshore, business, technical teams and supporting departments.
• Ability to produce clear and concise documentation with supporting diagrams so the requirements & processes are clearly understood.
• Ability to emphasise with clients and & internal users to better understand their needs and pain points.
• Ability to work with external international clients and 3rd parties in a customer facing business
• Quick learner within a fast-paced environment.
• Highly organised, with experience of working within an agile environment
• Strong analytical mind-set and can evaluate the business case/value
• Positive attitude and outlook, determined, enthusiastic and resilient Work independently with agreed remit and autonomy

Advantageous skills include:

• SQL to retrieve data from databases
• Spanish, Portuguese or French speaking
• Story writing in BDD
• Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar

Additional Information

Depending on the project assigned, the role will potentially involve meeting clients/3rd parties requiring occasional travel to either UK, Europe (potentially over 2-3 days), International (exceptional, but can be 3-5 days in duration)

Why Edenred PayTech?

We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.

As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.

What you will get:

• 25 days annual leave plus Bank Holidays
• Hybrid working environment with a 3 days per week in the office
• Income protection
• Life insurance (4x salary)
• Wellbeing Employee Assistance Program (extended access to family members)
• Employee discount shopping platform
• Digital learning platform
• Complimentary fruit and other ‘in office’ snacks & refreshments
• Volunteering programme
• Social events
• Pension Scheme – employer 6% with minimum employee contribution 3%
• Discretionary bonus scheme based on company and personal performance
• Holiday trading scheme (buy or sell up to 5 days)
• Medical & international travel cover (leisure and action sports)
• Monthly gym allowance
• Employee referral bonus scheme
• Season ticket loan
• Cycle to Work scheme

Diversity:

Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws

Apply now and Vibe with Us!