Technical Authority Expert

Posted Yesterday
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2 Locations
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Manage and support enterprise storage environments, including installation, configuration, and troubleshooting of storage systems and SAN fabric, while ensuring reliable backup and recovery operations.
Summary Generated by Built In
Join our Team
About this opportunity:
Join as a Storage Systems Administrator to manage and support enterprise storage environments (IBM, Pure Storage, EMC VMAX/PowerMax, HPE 3PAR), SAN fabric (Cisco MDS/Brocade), and backup/recovery (EMC NetWorker/Data Domain), delivering reliable storage services and customer-facing solutions.
What you will do:
  • Install, configure, monitor, and maintain enterprise storage arrays and SAN switches.
  • Manage backup and recovery operations, including performing backups and restores.
  • Plan capacity and tune performance to meet service levels.
  • Implement and manage replication solutions (e.g., SRDF, SnapMirror) and other data-protection features.
  • Apply firmware and patch upgrades while minimizing service disruption.
  • Troubleshoot storage, SAN, and backup issues and raise OEM support tickets when required.
  • Collaborate with IT teams and customers to provision storage and deliver customer-facing solutions.
  • Follow change-management processes and contribute to disaster recovery planning.

The skills you bring:
  • Hands-on experience with IBM storage (FlashSystem, XIV, Spectrum Scale, DS).
  • Experience with Pure Storage FlashArrays.
  • Experience with EMC platforms (VMAX/PowerMax, XtremIO, Unity) and/or HPE 3PAR.
  • Strong knowledge of SAN fabric technologies, especially Cisco MDS and Brocade.
  • Expertise in backup/recovery tools and appliances, notably EMC NetWorker and Data Domain.
  • Proven troubleshooting skills, capacity planning, and performance tuning experience.
  • Familiarity with replication technologies (SRDF, SnapMirror) and DR practices.
  • Experience with firmware/patch management, change control, and raising OEM tickets.
  • Clear customer-facing communication skills and ability to work collaboratively across teams.

Top Skills

Brocade
Cisco Mds
Data Domain
Emc Networker
Emc Powermax
Emc Vmax
Hpe 3Par
Ibm
Pure Storage
Snapmirror
Srdf

What the Team is Saying

Vishal
Mayank
Granville
Sneha
Olga
Emily
Nicole
Sola
Aditi
Christoph
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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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