Technical Author

Anord Mardix, a Flex company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the world’s largest companies.

We’re looking to add a new Technical Author employee to be located in Kendal (UK)

Summary:

The Technical Author will be responsible for creating test documentation for use with the inhouse developed iOS Engineer App in both Microsoft Word and Adobe PDF form formats, in accordance with Anord Mardix drawings and testing schedules. This element involves the extensive use of Anord Mardix’s Vision database and coordination of data therein, particularly during service tag requests.

Clear lines of communication will be established with the production teams and project management during this process and workload managed accordingly to meet the company’s demanding production schedule.

The role also involves writing and compiling Operation and Maintenance Manuals and Client Training Manuals to the meticulously high standard that has currently been achieved. This presents the opportunity to further understand the operation of Anord Mardix assemblies as part of the authoring process.

What a typical day looks like:

• Validate and request equipment service tags via Vision.

• Produce electronic test documentation templates for iOS Engineer App use.

• Generate Factory Acceptance Test (FAT) documentation.

• Write and compile Operation & Maintenance Manuals and Training Manuals.

• Build and maintain relationships with key internal personnel.

• Daily liaison with production teams to monitor, improve processes and resolve deficiencies.

• Assist in employee training, development and engagement.

The experience/qualification we’re looking to add to our team:

• A minimum of GCSE English Grade 4 (formerly grade C) or equivalent.

• Excellent personnel management and communication skills.

• A team player with a positive attitude towards work and staff engagement.

• Proactive with an eye for problem solving and continuous improvement.

• Excellent PC skills, particularly Microsoft office.

• Proficient in the understanding of electrical engineering drawings.

• Operate with a high level of attention to detail.

• Eligibility to work in the UK

• Working knowledge of Power Switchgear and Controlgear assemblies would be advantageous.

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;

• A competitive salary and benefits package which includes:

  • A merit-based annual pay review

  • Enhanced annual leave

  • Attendance bonus

  • Employee recognition scheme and long service awards

  • Referral bonus

  • Volunteer days

  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year

  • Sick pay scheme

  • Cycle to Work scheme

  • Enhanced maternity/paternity leave

• Flexible/Remote/Hybrid Work based on your Job Function

• Travel opportunities (role dependent)

• Support in your well-being by access to

  • Employee Assistance Programme offering free access to qualified counsellors and expert advice

  • On-site trained Mental Health First Aiders

• Access to various discount programs (including food, activities, gym memberships etc.)

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.

Please note that our recruitment team is based in Hungary and therefore you may be called by an international number. (+36...)

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Design, Process & Technology Engineering