Technical Author

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job SummaryFlex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a new Technical Author employee located in Dundalk, Ireland.

Reporting to Technical Manger, this role will be responsible for creating test documentation for use with the inhouse developed iOS Engineer App in both Microsoft Word and Adobe PDF form formats, in accordance with Anord Mardix drawings and testing schedules. This element involves the extensive use of Anord Mardix’s Vision database and coordination of data therein, particularly during service tag requests. Clear lines of communication will be established with the production teams and project management in Ireland and the UK during this process and workload managed accordingly to meet the company’s demanding production schedule.

The role also involves writing and compiling Operation and Maintenance Manuals and Client Training Manuals to the meticulously high standard that has currently been achieved. This presents the opportunity to further understand the operation of Anord Mardix assemblies as part of the authoring process.  

What a typical day looks like:

• Validate and request equipment service tags via Vision.
• Produce electronic test documentation templates for iOS Engineer App use.
• Generate Factory Acceptance Test (FAT) documentation.
• Write and compile Operation & Maintenance Manuals and Training Manuals and also Technical Reports.
• Daily liaison with production teams to monitor, improve processes and resolve deficiencies.
• Assist in employee training, development and engagement.

The experience/qualification we’re looking to add to our team:

• 3rd Level Electrical qualification.
• At least 1 year experience in electrical manufacturing/testing/comissioning/design.
• A team player with a positive attitude towards work & staff engagement and good communication skills.
• Self-motivated, proactive with an eye for improvements and problem solving.
• Excellent PC skills, particularly Microsoft office & some working knowledge of AutoCAD.
• Eligible to work in Ireland (EU)

Advantageous:

• Electrical trade background
• Proficient in the understanding of electrical engineering drawings
• Working knowledge of Power Switchgear and Controlgear assemblies

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;

• Opportunities to learn new skills in a fast-paced industry;

• A competitive salary and benefits package that includes:

• A merit-based annual pay review

• Enhanced annual leave

• Referral bonus

• Sick pay scheme

• Cycle to Work scheme

• Enhanced maternity/paternity/ parents leave

• Flexible/ Hybrid Work based on your Job Function;

• Travel opportunities (role dependent);

• Support in your well-being by access to:

• Employee Assistance Programme offering free access to qualified counsellors and expert advice

• On-site trained Mental Health First Aiders

• Access to various discount programs (including food, activities, gym memberships etc.).

TK43

Job CategoryDesign, Process & Technology Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).