In this role you can expect to:
- Manage multiple client implementation projects, ensuring on-time delivery, budget alignment, and customer satisfaction.
- Act as a Technical SME for Salesforce, Propel, and integrations, guiding clients on complex workflows and best practices.
- Configure Salesforce and Propel applications, including data migrations using Excel and third-party tools.
- Design and deploy custom components and integrations for Propel, collaborating with third-party solution providers as needed.
- Maintain accurate project documentation, timesheets, and status updates in systems like Salesforce and PSA.
- Contribute to services development, team training, product feedback, and occasional sales support.
- Participate in internal initiatives, team events, and support onboarding of new employees and partners.
To be successful in this role, you bring:
- 5+ years of hands-on Salesforce experience, including custom development with Apex and workflows.
- 8+ years of technical experience with PLM/QMS systems and multiple end-to-end implementations in manufacturing.
- Strong project management background in software implementations, with experience managing timelines, teams, and executive communication.
- Proficient in data migration using scripting tools and Excel (including formulas and VLookups).
- Technical experience with databases, data modeling, and application design.
- Skilled in developing and delivering both live and self-paced training programs.
- Clear, professional communicator with excellent writing, presentation, and grammar skills.
Top Skills
What We Do
Propel helps product companies grow revenue and increase business value. Our product value management platform connects commercial and product teams to optimize decision-making, drive process efficiencies, and engage customers with compelling products and experiences. Propel has a proven track record of improving product quality, speeding time to revenue and profit, and improving customer satisfaction. Recognized as a Deloitte Technology Fast 500 winner, Propel is built on Salesforce and drives product success for hyper growth startups, corporate pioneers, and Fortune 500 leaders in the high tech, medtech and consumer goods industries.
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RECOGNITION
► 3x Deloitte Technology Fast 500
► Fortune: America’s Most Innovative Companies 2023
► “Strong Performer” in The Forrester Wave™: Product Lifecycle Management For Discrete Manufacturers, Q1 2023
► Forbes Tech Council (CEO Ross Meyercord)
► Fast Company Executive Board (Chief Strategy Officer Ray Hein)
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EXPLORE
► See our platform in action: www.propelsoftware.com/product-tour
► Subscribe to our newsletter: https://go.propelplm.com/converged-subscribe/
► Read industry insights: https://converged.propelsoftware.com
► Check out our podcasts: https://www.propelsoftware.com/podcast
► Hear what our customers are saying: https://bit.ly/3LpOdpq
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► Contact: email [email protected] or visit https://www.propelsoftware.com/contact-us
► Twitter: https://twitter.com/PropelConverged