The Role
About Odaseva:
Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data.
With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations.
Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we’re backed by Salesforce Ventures.
Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data.
It's a great time to join us!
When you join Odaseva, you’ll work alongside some of the most accomplished people in the Salesforce ecosystem.
Are you a highly skilled and customer-centric Technical Architect with deep Salesforce expertise and a passion for large-scale data management? Do you thrive in an environment where you can autonomously design, deliver, and implement robust solutions while mentoring others? Odaseva is seeking a visionary technologist to join our dynamic team in San Francisco.
Reporting into our VP of Expert Services, you will play a pivotal role in supporting our sales team with solutioning and fulfilling delivery obligations by advising or implementing Odaseva products tailored to customer environments. Your work will directly impact a significant portion of the company's revenue by configuring technology and services to meet complex customer needs.
What You'll Do:
- Architect and Deliver Solutions: Advise, design, and deliver robust data management and security solutions to enterprise Salesforce customers , focusing on large-scale data management, migration, backup recovery, and archival strategies within the Salesforce ecosystem.
- Support Sales & Pre-Sales: Act as a solution architect during the sales process , configuring technology and services to meet customer needs , contributing to deals through SOWs, accelerators, and success plans.
- Technical Leadership & Advisory: Serve as a trusted technical advisor to our customers and internal teams, influencing architecture decisions and long-term strategy. Provide advisory services as a "coach" or hands-on implementation as a "doer".
- Customer Engagement & Communication: Engage with customers to understand their problems and articulate solutions effectively, building rapport and acting as a trusted advisor.
- Problem Solving & Innovation: Translate complex requirements into actionable, best-practice configurations and proactively solve challenges independently. Address product limitations and bugs, acting as a liaison between customers and internal teams.
- Mentorship & Collaboration: Lead and mentor team members across regions, and contribute to our collaborative team environment through strong communication. Mentor the product team to better understand customer needs.
- Strategic Growth: Continuously learn and grow technically, adapting to a fluid environment where you'll contribute to "writing the playbook".
- Stakeholder Management: Manage relationships with key stakeholders in pre-sales and post-sales, including CSMs, sales, and solution engineering.
Skills You Bring:
- Experience: 8+ years of progressive experience in software development, with a strong background in a dedicated Technical Architect or Lead Architect role.
- Salesforce Technical Architect Expertise: Must be a Salesforce Technical Architect with relevant certifications, demonstrating an understanding of APIs, data models, metadata architecture, and Salesforce security.
- Data Management Experience: Proven experience in the niche space of large-scale data management, data migration, backup recovery, and archival strategies within the Salesforce ecosystem. Prior experience in this niche significantly reduces ramp-up time.
- Communication & Client-Facing Skills: Excellent communication and "bedside manners", with the ability to understand customer problems and articulate solutions in partnership with customers and Odaseva. Ability to influence both technical and executive stakeholders.
- Autonomy & Ownership: A self-starter with a strong sense of ownership and accountability, capable of operating independently and proactively solving challenges.
- Problem-Solving & Solutioning: Strong problem-solving and solutioning capabilities across diverse enterprise use cases.
- Leadership & Mentorship: Demonstrated ability to lead and mentor teammembers, and a desire to help others improve their understanding of customer needs.
- Regulated Environment Experience (Desirable): Experience with Salesforce solutions in regulated environments (e.g., PII, GDPR, HIPAA, DORA).
- Adaptability: Ability to operate effectively in a fast-paced, fluid environment where "we're sort of writing the playbook".
Who We Are
At Odaseva, we believe in fostering an inclusive, supportive work environment where talented people can innovate and grow. Our culture is built on being smart, humble, hardworking, and above all—collaborative.
Our core values define who we are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork.
Inclusive & Diverse – We champion equality and embrace diversity.
Supportive & Collaborative – A team of smart, kind professionals who uplift each other through teamwork, not competition.
Excellence with a Casual Touch – High professional standards in a relaxed, approachable work culture.
Impact-Driven – A place where you can truly make a difference and advance your career.
Innovators in Data & Cloud – Leading the way in cutting-edge technology and solutions.
Competitive & Rewarding – Offering industry-leading compensation and benefits.
Truly Global – With offices in Paris, San Francisco, Sydney, and London, and a worldwide presence.
Flexible Work Environment – We support a hybrid, flexible office culture.
At Odaseva, we are an Equal Employment Opportunity (EEO) employer. We consider all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
If this sounds like the right place for you, we encourage you to apply!
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The Company
What We Do
At enterprise scale, Salesforce data is different. Data volumes are large. Data models are more sophisticated. Integrations, regulations, and business processes are much more intricate. All this complexity dramatically increases the risks to your data threatening to grind business to a halt. Odaseva is the only data platform built specifically to help the world's largest, most ambitious Salesforce customers keep their data protected, compliant, and agile.
With Odaseva, Salesforce architects and platform owners get a powerful set of tools to help solve the problems at the foundation of the Salesforce data value chain. Keep customer data intact and available with comprehensive backup and archiving, apply analytics to prevent disruptions before they happen, use automation to take control of the entire data lifecycle and solve privacy and compliance issues at the root, and easily move data between production and non-production environments, to sandboxes, and to systems outside Salesforce.
White Paper: Odaseva Complete Guide to Salesforce Backup and Restore
https://www.odaseva.com/complete-guide-to-salesforce-backup-and-restore
