Key Responsibilities
- Define and maintain architectural frameworks, standards, and best practices for Salesforce Revenue Cloud (CPQ & Billing).
- Translate complex business requirements into scalable Revenue Cloud solutions, ensuring adaptability, security, and compliance.
- Lead technical design sessions and guide development teams on Salesforce configuration, customization, and integration.
- Evaluate and select appropriate Salesforce features and third-party tools for Revenue Cloud implementations.
- Oversee solution delivery to ensure adherence to architectural standards and project timelines.
- Provide technical leadership in CPQ and Billing implementations, including pricing models, quote-to-cash processes, and subscription management.
- Conduct code and configuration reviews for Salesforce components.
- Stay current with Salesforce releases and Revenue Cloud innovations; advise on adoption strategies.
- Collaborate with project managers and stakeholders to define budgets, timelines, and technical scope.
- Assess business impact of architectural decisions on revenue operations and customer experience.
- Mentor developers and junior architects on Salesforce best practices and Revenue Cloud capabilities.
Requirements
Requirements & Competencies
- Proven experience as a Technical Architect or similar role with Salesforce Revenue Cloud (CPQ & Billing).
- Hands-on experience designing and implementing quote-to-cash solutions in Salesforce.
- Strong knowledge of Salesforce platform architecture, including Apex, Lightning Web Components, and integration patterns.
- Familiarity with Salesforce Industries CPQ, subscription billing, and revenue recognition processes.
- Experience with API integrations, middleware, and ERP connectivity.
- Understanding of DevOps for Salesforce, CI/CD pipelines, and version control.
- Knowledge and hands-on experience with Salesforce CORE Cloud technical capabilities (Customer Data Platform, MuleSoft Integration, OmniStudio, Einstein Analytics).
- Agile project experience and ability to work in fast-paced SaaS environments.
Skill Set
- Deep understanding of Salesforce Revenue Cloud architecture and best practices.
- Ability to design scalable CPQ and Billing solutions for complex pricing and subscription models.
- Strong communication skills to explain technical concepts to business stakeholders.
- Leadership skills to guide teams and ensure successful delivery.
- Risk assessment and mitigation strategies for Salesforce implementations.
Education & Certifications
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Benefits
Skills Required
- Proven experience as a Technical Architect or similar role with Salesforce Revenue Cloud (CPQ & Billing)
- Hands-on experience designing and implementing quote-to-cash solutions in Salesforce
- Strong knowledge of Salesforce platform architecture including Apex and Lightning Web Components
- Familiarity with Salesforce Industries CPQ, subscription billing, and revenue recognition processes
- Experience with API integrations, middleware, and ERP connectivity
- Understanding of DevOps for Salesforce, CI/CD pipelines, and version control
- Knowledge and hands-on experience with Salesforce CORE Cloud capabilities (Customer Data Platform, MuleSoft Integration, OmniStudio, Einstein Analytics)
- Agile project experience and ability to work in fast-paced SaaS environments
- Strong communication, leadership, mentoring, and risk assessment skills for guiding teams and stakeholders
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Salesforce Certified Revenue Cloud Consultant
- Salesforce Certified Technical Architect (CTA) or CPQ Specialist
What We Do
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
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