Technical Architect - A&R CoE

Job Title: Technical Architect - A&R CoE

About us: With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function:  

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team: (TE)

About the role:

Role Responsibilities:

Purpose of Role

• Own and be accountable for smooth and effective delivery of strategic and tactical process transformation related automation solutions as per agreed plan.

• Ensure the right time delivery of planned automation solutions.

• Ensure the right resources and capabilities are in place, with expected processes and compliance requirements are adhered to.   

Dimensions:

a)       Financial

Own and manage headcount and technology implementation in their area in line with approved budget.

The job holder is expected to understand the existing landscape while conceptualize the design and architecture of new technology solutions in GBO along with GBO & D&T stakeholders, thus ushering in impactful saving across bottom-line through improvements opportunities in areas of productivity, accuracy, timeliness / efficiency, simplification, standardization, waste elimination, waste reduction, compliance adherence through deterministic autonomation, stochastic autonomation, visual analytics and predictive analytics.

Own process automation, deterministic and non-deterministic chatbots, workflow optimization, AI-ML Deep Learning enabled analytics agenda for relevant processes.

The role has direct and indirect financial responsibility of achieving cost benefits through strategic technology solutions implementation.

b)       Market/ Role Complexity

Interact with stakeholder in GBO & D&T across respective experience towers, markets, functions & geographies to identify improvement needs and conceptualize applicable process automations, create solution roadmaps, keystroke documents, develop or co-develop related functional documentation, create sprint-wise go-live plan, create technical design document, deploy strategic solutions in an agile manner through proven lean methodologies.

Work with technical and functional leaders across various resolver groups to own and implement deterministic autonomation, stochastic autonomation, visual analytics solutions, predictive analytical solutions across GBO in Diageo servers.

c)        Leadership Responsibilities

Manage a team of 5 or more developers in multiple shifts, as per plan.

Partner with the relevant Business, Technology & Strategic Process owners, supporting their continuous improvement efforts.

Top Accountabilities

• Recruit, develop and retain a high performing and engaged team to deliver 100% compliance and great customer experience.

• Ability to deliver as Individual contributor by independently architecting and implementing few new enterprises level applications involving multiple systems, sub-systems, and workflow applications

• Own the technical design and architecture of the new software while integrating with legacy system interfaces.

• Assist in build Process Automation Centre of Excellence (COE) as alternative to UiPath to drive low-cost automation, but not limited to TCO / ROI analysis,

• Be accountable for technical delivery of the new tools and interfaces and overall aspects of software design with hardware, software stack, APIs, security, integration with legacy tools.

• Grow and identify process automation opportunities within assigned verticals and independently implement couple of large-scale transformation projects.

• Create or review and improvise the technical architecture documentation for green field or brown field projects, starting with application design, development, deployment and change implementation.

• Hands-on functional testing, security testing, integration testing, performance testing.

• Hands-on with software security vulnerability test creation and test execution.

• Hands On with AI & ML algorithms will be mandatory

• Hands-on with customer interaction and software development lifecycle, using Agile, Waterfall and other proven project management methodology.

• Implement best practices, and RPA program/project management

• Be accountable for impeccable coding standards and ensure reusable components.

• Be accountable for compliance to all policies and procedures defined for existing solutions and applicable to new solutions, while designing fresh ones.

• Deployment and maintenance of necessary technical environments & documentation for communicating with key stakeholders.

• Build automation solutions autonomously with little guidance and help from resolver groups.

• Effectively communicates with on project plans action requirements to team members and stakeholders, provide updates on project status and achievements.

Experience / skills required:

• 5-7 years of autonomous software and technology solution design development with up to 2–3-years of People Management experience in a multinational organization within service delivery environment or as software expert having enormous technical expertise.

• “Bachelor’s Degree” or “master’s degree” in science or equivalent – with 80% plus at secondary, higher secondary level with First Class in Graduation.

• Experience in building up a new automation solution with below stack is required.

Language – 

Python 3.12 or above in Anaconda 5.3 Environment

Angular, React JS, Node JS,

Ajax, jQuery, JavaScript, JavaScript ES3, Typescript

Flask & Flask REST, Flask-JWT, JWT

Microservice-based architecture (REST/SOAP), Bootstrap

Knowledge of Postman

Database –

MongoDB, with Mongo DB Atlas, PostgreSQL with pgAdmin,

MySQL with Workbench, Dynamo DB with AWS console

AI ML Libraries–

Tensor Flow, Scikit Learn, Matplotlib, NumPy, Pandas,

PyTorch, Keras, Apache Spark, Open CV, PySpark

AI Scalability: Any one

Deep Learning concepts, Neural Networks concepts

Azure Open AI API usage for custom apps

Model Finetuning

Sever Technologies –

Azure Logic App, Azure Web Apps

Cloud Architecture –

Clear understanding of Azure Architecture

Clear understanding of Azure Dev Ops for Project Deployment

Dev Ops for continuous integration and continuous delivery

Azure Dev Ops, Docker, Jenkins

Git Bash

Networking –

Elastic Networking with SSH, TCP/IP, FTP/SFTP, HTTP/ HTTPS, Sockets engineering

Power Platform –

Power App , Power Automate/ Power Flows

Security Scanning –

AB Testing, SonarQube.

Graphical User Interface Design –

Figma, Adobe Design, Adobe Photoshop, Adobe After Effects.

Project Management Tools: JIRA or Confluence

APIs Integration & Testing: Postman, Robot3T

• Ability to understand the present landscape and look into the future needs of the process, identify process automation solutions with costs and controls - deliver continuous improvement initiatives and manage change control.

• Experience of having successfully engaged, motivated, and influenced a variety of stakeholders in multiple geographies and cultures.

• Proven track record of deploying high performance technology solution with high engagement levels across teams and stakeholders.

• Ability to find solutions, tackle barriers and positively galvanise others around you in a context of ambiguity and fast-moving change.

• Fluent English is a must - articulate with excellent communication skills.

Barriers to Success in Role:

• Insufficient Technical expertise and experience

• Lack of technical knowledge and/or process improvement orientation

• Inability to identify and deliver process and / or technical solutions to business requirements

• Inability to communicate effectively and manage key business stakeholders

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Rewards & Benefits Statement: (TE)

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

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