Job Description:
Key Responsibilities
1. People Leadership & Associate Development
Lead, inspire, and manage a high-performing global team of T1 and T2 Technical Architects specializing in Azure IS, SAP BTP IS, MuleSoft, Solace, and OpenText.
Drive the professional development of your team by creating robust Individual Development Plans (IDPs), defining technical training paths, and facilitating advanced certifications.
Conduct regular performance reviews, offer structured technical and leadership coaching, and cultivate an inclusive engineering culture aligned with our Five Principles.
Perform resource capacity planning and talent acquisition, managing the mix of internal Associates and external consulting resources to meet enterprise demands.
2. Platform Strategy, Architecture & Technical Governance
Partner with the Global Integration Hub Director to define, refine, and execute the global integration strategy and long-term multi-iPaaS technology roadmap.
Establish and run the Technical Design Authority (TDA) for integration, setting strict design patterns, reusable frameworks, and architectural guardrails for API-led, event-driven, and file-based (B2B EDI) interfaces.
Oversee and align platform-level technical strategies, including:
Azure Integration Services (Azure IS): Orchestrating secure cloud-native pipelines.
SAP BTP Integration Suite (SAP BTP IS): Enforcing "Clean Core" standards and transitioning legacy SAP PI/PO interfaces.
MuleSoft Anypoint Platform: Governing global API management, security, and developer portals.
Solace PubSub+: Managing the global real-time event-driven mesh structure.
OpenText: Directing standard EDI/B2B patterns across global logistics networks.
Drive technical platform lifecycles, ensuring proactive upgrades, deprecation of legacy frameworks, and minimal platform-level technical debt.
3. Day-to-Day Technical Operations & Incident Management
Serve as the ultimate engineering escalation point for critical P1/P2 production incidents, platform performance bottlenecks, and security exposures within the Integration Hub.
Maintain absolute visibility into daily platform performance, error rates, and environment health, holding your team accountable for proactive system tuning and optimized configurations.
Direct root-cause analysis (RCA) investigations for major incidents, ensuring long-term technical remediations are fully implemented across platforms to prevent recurrence.
Collaborate with DevOps and Platform squads to continuously improve release management, automated CI/CD pipelines, and infrastructure-as-code deployments.
4. Segment Engagement & Demand Alignment
Build and sustain strong relationships with Segment IT Architects, Solution Architects, and Digital Technologies leads across global business areas.
Serve as a strategic technical advisor during early project discovery phases, converting high-level segment demands into optimal integration architecture recommendations.
Ensure your team of architects is aligned to support segment timelines, validating that segment-led integration builds adhere fully to corporate architecture guidelines.
5. Vendor Relationships, Budgets & Cross-Charges
Manage technical partner relationships with core platform vendors (e.g., Microsoft, SAP, MuleSoft, Solace) to ensure high-quality software support and alignment with their technology roadmaps.
Oversee the technical delivery of strategic platform SI partners and system integration vendors, evaluating contract compliance and technical output.
Collaborate with the Director on budgeting, tracking platform licensing fees, forecasting cloud usage, and coordinating internal cross-charges across segments based on platform resource consumption.
Required Experience & Qualifications
Leadership & Management Experience
People Leadership: Minimum of 3+ years of experience directly managing technical teams (architects, senior developers, or platform engineers) in a global, distributed environment.
Strategic Thinker: Proven track record of translating complex corporate business strategies into actionable, long-term technical architectures and platform goals.
Associate Development: Demonstrated success in coaching, mentoring, and structurally upskilling junior and senior technical professionals.
Industry & Domain Expertise
CPG/FMCG Domain Knowledge: 8+ years of integration experience, with substantial exposure to global Consumer Packaged Goods or high-volume manufacturing environments.
Core Business Flow Familiarity: Deep understanding of global supply chain processes, including Order-to-Cash (O2C), Procure-to-Pay (P2P), Warehouse Management Systems (WMS), and GS1 standards.
Technical Stack & Platform Expertise
Multi-Platform Architect Mastery: Strong, hands-on background (historically or currently) in at least two of the following, and high literacy in the remaining:
Azure IS (Logic Apps, Service Bus, Event Grid, API Management).
SAP BTP IS (CPI, SAP API Management, SAP Event Mesh).
MuleSoft Anypoint Platform (API-led connectivity, CloudHub).
Solace PubSub+ (Event-driven architectures, enterprise event mesh).
OpenText (B2B EDI integrations, managed file transfers).
Enterprise Security Standards: Strong knowledge of cloud security, IAM, network configurations, OAuth 2.0, SAML, and data protection compliance (GDPR, CCPA).
Soft Skills & Collaboration
Communication & Influence: Exceptional capability to articulate deep, complex technical decisions, risks, and trade-offs clearly to executive stakeholders (e.g., Segment Directors) and junior developers alike.
Problem-Solving: Strong, calm, and analytical leadership during high-pressure system outages or critical engineering blockers.
Values-Oriented: Commitment to leading through the lens of a principles-driven corporate culture, demonstrating mutuality, high responsibility, and trust.
Education & Certifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.
Highly Desirable Certifications: Advanced certifications in Azure Architecture, SAP BTP, MuleSoft, Solace, or ITIL/TOGAF.
#TBdigital
Skills Required
- 3+ years of direct people management experience leading technical teams in a global, distributed environment
- 8+ years of integration experience in CPG/FMCG or high-volume manufacturing environments
- Deep understanding of Order-to-Cash, Procure-to-Pay, Warehouse Management Systems, and GS1 standards
- Hands-on expertise in at least two of Azure Integration Services, SAP BTP Integration Suite, MuleSoft Anypoint Platform, Solace PubSub+, or OpenText; literacy in the remaining platforms
- Knowledge of cloud security, IAM, network configurations, OAuth 2.0, SAML, GDPR, and CCPA
- Experience translating business strategy into long-term technical architectures and platform goals
- Demonstrated coaching, mentoring, and development of technical professionals
- Exceptional communication and influence with executive stakeholders and technical teams
- Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience
- Advanced certification in Azure Architecture, SAP BTP, MuleSoft, Solace, ITIL, or TOGAF
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
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