What you'll own
Be a trusted technical leader for your customers—know your domain, drive momentum, remove roadblocks, and ensure no one feels unsupported.
Deploy and integrate our SaaS product into customer environments:
Connect with identity providers
Configure browser extensions
Ensure smooth end-to-end workflows
Take full ownership of your work, communicate clearly, and flag risks or blockers early.
Provide technical guidance and hands-on support throughout the deployment lifecycle, including:
Troubleshoot deployment issues
Work directly with customers on configuring API integrations with the WalkMe platform
Browser/OS compatibility and performance
Collaborate cross-functionally with product, engineering, and support. Bridge gaps, facilitate conversations, and calibrate with other teams to drive alignment.
Write and maintain technical documentation (installation guides, configuration guides, troubleshooting materials).
Help customers understand how the platform works technically—including infrastructure, privacy, and security.
Build relationships grounded in trust and empathy. Know your customers and advocate for them internally.
** Native or bilingual proficiency in German, alongside excellent written and verbal communication skills in English - a must!
What you need to succeed
Experience with web technologies: JavaScript, HTML, CSS
Knowledge of Chromium-based extension APIs and permissions
Hands-on experience with software deployment (Windows, MacOS, VDI)
Understanding of mass deployment tools and policies
Experience with identity management protocols (OAuth, OIDC, SSO, MFA)
API integration experience and SaaS platform understanding
Working knowledge of tools like JIRA and internal knowledge bases
Skilled communicator adept at setting expectations, sharing proactive updates, and listening with empathy; able to tailor messaging effectively for different audiences, including C-level, technical, and business groups.
Ability to navigate ambiguity and adapt when clear processes don’t exist
Capable of translating customer needs into technical requirements
Driven and fast-moving—you follow through quickly and don’t let blockers slow you down
Collaborative, cross-functional mindset—we’re one team, and we support each other
Bachelor’s degree in Computer Science, Engineering, or a related field
Technical Skills
Soft Skills
Skills Required
- Native or bilingual German proficiency
- Excellent written and verbal communication skills in English
- Experience with JavaScript, HTML, and CSS
- Knowledge of Chromium-based extension APIs and permissions
- Hands-on software deployment experience across Windows, macOS, and VDI
- Understanding of mass deployment tools and policies
- Experience with identity management protocols including OAuth, OIDC, SSO, and MFA
- API integration experience and understanding of SaaS platforms
- Working knowledge of JIRA and internal knowledge bases
- Strong customer communication, expectation-setting, and cross-functional collaboration skills
- Ability to translate customer needs into technical requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field
WalkMe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WalkMe and has not been reviewed or approved by WalkMe.
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Healthcare Strength — Health coverage is portrayed as robust, with top-tier medical plans, mental-health support, 24/7 care access, and global fitness perks. Feedback suggests these offerings contribute meaningfully to overall package strength.
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Leave & Time Off Breadth — Paid time off includes generous vacation and sick time, plus additional “RefreshMe” mental-health days and dedicated volunteer time. These elements indicate a broad approach to time away from work.
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Retirement Support — Financial benefits include a 401(k) match in the U.S., reinforcing long‑term savings support. This indicates employer-backed retirement planning.
WalkMe Insights
What We Do
Founded in 2011, WalkMe’s mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity. Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
